Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 1 - 10 of 66 |
Job Summary The primary purpose of this position is to identify, analyze and improve quality, to ensure delivery of SLA quality metrics per client contract. This includes but is not limited to auditing, creating & reviewing quality reports,...
21h
| Job Type | Full Time |
JD -Code Auditor Job Title - Certified Auditor Position Summary: The Coding Auditor is responsible for performing thorough reviews of coded medical records to ensure coding accuracy, documentation integrity, and compliance with ICD-10-CM, I...
1d
| Job Type | Full Time |
Senior Certified Coding Specialist
Outpatient Coding Auditor Job Title: Certified Outpatient Auditor Type: Full-Time Location: Remote Position Summary: The Outpatient Coding Auditor is responsible for conducting detailed reviews of coded outpatient medical records to ensure ...
1d
| Job Type | Full Time |
Senior Certified Coding Associate
Job Title: Inpatient Coder Type: Full Time Location: Remote Position Summary: The Inpatient Medical Coder at SRMC is responsible for accurately reviewing and assigning ICD-10-CM and ICD-10-PCS codes to patient records for inpatient encounte...
1d
| Job Type | Full Time |
La Porte, Indiana
Support Specialist Location: Laporte, IN Shift: Monday-Friday 8:00AM - 5:00PM Description: This Client Service Representative is responsible for assigned clerical tasks. These will include but are not limited to data entry, filing, copying,...
1d
| Job Type | Full Time |
Las Vegas, Nevada
Location: ONSITE at a Medical Facility in Las Vegs, NV Hours: Thurs, Fri, Mon, 6-10pm Sat- Sun 12-6pm Pay Range: $19-$21 hourly Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-sit...
1d
| Job Type | Full Time |
Louisville, Kentucky
Location: ONSITE at a Medical Facility in Louisville, KY Hours: Monday - Friday 3:30pm - 12am Pay Range: $19 - $20 hourly Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at h...
1d
| Job Type | Full Time |
Customer Service Representative
Louisville, Kentucky
To be updated by the recruiter
1d
| Job Type | Full Time |
Bilingual Mortgage Customer Service Specialist
Palm Bay, Florida
Location:Palm Bay, FL Pay Rate:$17/hr. Full Time Position Shift:Agents are scheduled during the hours of 9AM-10 PM Monday-Thursday and 9AM-6PM Friday. Closed Saturday and Sunday. Job Title: BilingualMortgage Customer Specialist Our employee...
2d
| Job Type | Full Time |
Quality Auditor- only California residents
Anaheim, California
Job Title: Quality Assurance-Claims-Candidate must reside in California About Firstsource Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer life...
3d
| Job Type | Full Time |