Firstsource
Firstsource, a part of the RP-Sanjiv Goenka Group, is a leading provider of business process solutions to more than 100 global businesses in the Banking and Financial Services, Healthcare, Communications, Media and Technology, and diversified industries. A publicly traded company on the Indian Stock Exchange, NSE: FSL, Firstsource employs over 28,000 people across the US, UK, India and Philippines.
Using our ‘Digital First, Digital Now’ strategy as the north star, our transformational tech-based solutions help you simplify complex business processes, elevating customer experience and creating value across your business. Our tech-based solutions span three major areas: Digitally Empowered Contact Centers, Intelligent Back Office, Platforms, Automation and Analytics.
Our Values
Our value statement is an important navigation tool that keeps us focused on what truly matters?. REACCH acts as our north star, helping us achieve our goals in a uber competitive, digital-first world while meeting customer and investor demands for social responsibility.
Risk-Taking
- Dare to go beyond
- Challenge status quo every day. Be strategic. Be ambitious. Be resilient.
- Execution Excellence
- Strive to be the best
- Collaborate, co-create and drive excellence.
- Agility
- Move ahead of time quickly
- Stay nimble, adapt fast and learn constantly with a ‘Digital First’ mindset.
- Customer First
- Keep customers at the heart of every action.
- Credibility
- Instill trust, confidence and accountability
- Seek answers rooted in ‘what's right’ and not ‘who's right’.
- Humaneness
- Be fair, respectful, transparent and sensitive
- Care for your community; act responsibly towards environment.
Global Inclusion & Diversity
We believe in supporting different perspectives that make each one of us unique. Our strength lies in our differences. We strive to create an actively inclusive setting where people of diverse backgrounds, ideas, and mindsets are welcomed to belong and grow together. We cultivate a culture of inclusion by embracing and respecting people for who they are, irrespective of their race, ethnicity, orientation, or background.
Bring your big ideas and dreams
Aspire. Achieve. Advance.
For over two and half decades, we’ve helped some of the world’s leading brands stay ahead, fine-tuning their operations and delivering exceptional customer experience. The world knows us as a leading provider of platform-based services, operations management and automation services. But we believe we are more than that. We are a group of dreamers and achievers propelled by passion and steered by enduring values – REACCH. Take Risks. Drive Excellence. Stay Agile. Put Customers first. Build Credibility. Be Humane. We are all about our people. We ensure that the work is engaging, our culture is empowering and the learning opportunities are enriching.
If this sounds good to you, join us.
Search among Firstsource jobs
| Jobs: 11 - 20 of 92 |
Director - Client Relationship Manager
Client Relationship Manager - Director Overview Client Relationship Managers will serve as the primary point of contact for assigned clients. In this role, you will function as the business owner for assigned accounts, working directly with...
5h
| Job Type | Full Time |
Director - Solutions Architect
Director - Solution Architect (Cross Industry) The role is responsible for developing and managing CX solutions, creating impactful collaterals, and driving market-facing engagements. This includes meeting clients, understanding their uniqu...
5h
| Job Type | Full Time |
Franklin, Tennessee
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility inFranklin TN Hours: Monday- Wednesday 8:00 am - 4:30 pm Due to the nature of this position and...
17h
| Job Type | Full Time |
Dallas, Texas
POSITION TITLE: Director, Operations - HPHS Location: Remote Position Description: The Director of Operations is responsible for ensuring exceptional client delivery outcomes and customer satisfaction. The Director will be responsible for l...
1d
| Job Type | Full Time |
St. Joseph, Michigan
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in St. Joseph, MI Hours: Monday- Friday 8am -4:30 pm Due to the nature of this position and hea...
1d
| Job Type | Full Time |
Regional Patient Financial Advocate
Ypsilanti, Michigan
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Ypsilanti, MI Hours: Mon-Fri 8:00am-4:30pm. Due to the nature of this position and healthcar...
1d
| Job Type | Full Time |
Madison, Indiana
Location: ONSITE at a Medical Facility in Louisville, KY Hours: Monday-Friday 12:00pm-8:30pm Pay Range: Up to $20 hourly, D.O.E Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-sit...
1d
| Job Type | Full Time |
Weston, Florida
FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Location: ONSITE at a Medical Facility in Weston, Florida Hours:Monday to Friday 10:30 to 7 pm Due to the nature of this position and ...
1d
| Job Type | Full Time |
Dallas, Texas
To be updated by recruiter.
1d
| Job Type | Full Time |
Spartanburg, South Carolina
Location: ONSITE at a Medical Facility in Spartanburg, SC Hours: Monday - Friday 8:00am-4:30pm Pay: $18 hourly Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals fo...
1d
| Job Type | Full Time |