Dis (88760)

About the Role

We are seeking an experienced and people-focused District Manager to oversee security operations across multiple locations in the Texas Panhandle region. This leadership role is responsible for driving operational excellence, employee engagement, client satisfaction, compliance, and overall account performance.

The ideal candidate is a servant leader who is passionate about developing teams, building strong client partnerships, and creating a positive work environment that promotes employee retention and operational success.

Key Responsibilities

• Provide leadership and oversight for multiple security operations within an assigned district.
• Supervise and develop Account Managers and site leadership teams.
• Ensure compliance with company policies, procedures, and contractual requirements.
• Build and maintain strong relationships with clients and key stakeholders.
• Monitor operational performance and implement continuous improvement initiatives.
• Conduct coaching, performance management, and employee development activities.
• Support recruiting, onboarding, retention, and succession planning efforts.
• Ensure proper staffing levels and assist with workforce planning.
• Review incident reports, operational metrics, and account performance results.
• Conduct regular site visits and maintain visibility with employees and customers.
• Lead training initiatives focused on compliance, safety, and professional development.
• Address escalated employee and client concerns in a timely and professional manner.
• Partner with operational leadership to achieve business objectives and service excellence.

Qualifications

Required

• Minimum of 3 years of management experience with direct reports.
• Previous experience within the security industry.
• Demonstrated success leading teams in a multi-site or multi-location environment.
• Strong employee relations, coaching, and leadership abilities.
• Excellent communication, problem-solving, and organizational skills.
• Ability to operate independently while managing multiple priorities.

Preferred

• Active Guard Card.
• CPR/First Aid Certification.
• Experience managing Account Managers, Operations Managers, or Site Leaders.
• Experience overseeing client-facing operations and service delivery.

What We're Looking For

Successful candidates will demonstrate:

• A servant leadership approach.
• A strong commitment to employee engagement and team development.
• The ability to build trust and credibility with both employees and clients.
• Experience reducing turnover and improving workforce retention.
• A hands-on leadership style with a focus on accountability and support.
• Strong business acumen and the ability to balance operational and client priorities.

Why Join Us?

• Opportunity to lead multiple operations and influence district-wide success.
• High visibility role with meaningful impact on employees and clients.
• Strong leadership development opportunities.
• Career growth potential within a growing organization.
• Collaborative environment focused on operational excellence and employee success.

Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.