Pharmacy Care Technician

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Pharmacy Technician/Associate Pharmacy Care Coordinator is a pivotal member of the Landmark Interdisciplinary Team. This role actively engages with patients telephonically, Landmark providers in person, and community providers, pharmacies, insurance companies telephonically. The incumbent will use compassion and empathy to earn patients' and caregivers' trust, persistence to support and advocate for them, and excellent communication skills to build impactful relationships.

Schedule: This position is full-time, Monday - Friday in office. Employees are required to work our normal business hours of 8:00am - 5:00pm MST

If you reside within the state of Colorado, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Job Responsibilities:

• Responsible for maintaining and restocking medications and supplies for providers in assigned territory
• Organize and maintains a consistent stock of inventory by ordering and receiving stock
• Ensures accuracy of the digital vs the physical inventory on hand
• Ensure provider compliance by tracking medication and supply usage and documentation
• Maintain medical refrigerator, document daily temperatures, and download temperature reports. Provide support to the market during annual flu campaign
• Provide support to the pharmacist and market pharmacy team for clinical pharmacy programs by completing phone calls, faxing patients, providers, pharmacies and/or health plans
• Call and follow up with patients as directed by the pharmacist and will relay findings to pharmacist
• Contact and follow-up with community providers and prescribers via fax and phone regarding pharmacist recommendations, track status, triage pharmacy fax inbox for responses
• Contact community pharmacies to verify co-pays and/or to investigate medication access issues on behalf of patients
• Educates patients on pharmacy-based rules related to medication resources or assistance program
• Provide support and guidance to patients and the market on medication adherence by actively communicating pill packaging, home delivery, and mail order solutions
• Executes and maintains reports and mail patient education to patients
• Triage incoming Landmark Pharmacy tasks and referrals and track status
• Perform other duties and projects as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• Active and unrestricted Pharmacy Technician License in the state of CO
• 2+ years of current/recent pharmacy or PBM experience
• 2+ years of customer service experience
• Intermediate level of proficiency with Microsoft Office Suite (including Excel)
• Beginner level of knowledge with medical terminology
• Beginner level of knowledge with medication therapies and drug classes

Preferred Qualifications:

• Active National Pharmacy Technician Certification (PTCB, NCCT, or ExCPT)
• 3+ years of current/recent pharmacy or PBM experience
• 1+ years of experience in a hospital, ambulatory care or other healthcare setting
• Geriatric or Medicare Part D experience
• Ability to manage time and proactively manage tasks efficiently

Soft Skills:

• Ability to work in a fast-paced environment that is constantly changing
• Excellent telephonic customer service

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN