We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.

Coatroom Attendant

Job Summary

Responsible for taking patrons' coats, hanging them in a back room, and giving the patron a ticket for a later pickup.

Primary Responsibilities

  • Take patrons' coats at events such as performances, plays, concerts, charity events, dances, balls, movies, or other various events.
  • Hang coat neatly with appropriate hanger.
  • Place coat in special slot in coatroom.
  • Give patron a ticket to enable them to pick up their coat at a later time.
  • Place patron's belongings in locker, secure, and either give them the lock or a ticket to open it later.
  • Answer questions or handle complaints from customers.
  • Refer customers to supervisors.
  • Collect lost items after events and store them.
  • Inquire if patrons are missing any items.
  • Compare lost items to patrons' descriptions.
  • Track down missing or misplaced coats.
  • Retrieve coats for patrons and help them into it.
  • Order new coat hangers when needed.
  • Train new employees.
  • Ensure each patron receives the proper coat.
  • If coat gets dirty, take coat to cleaners and restore it to owner.
  • Protect articles by keeping the proper room temperature.
  • Cover coat with protective covering to ensure dust or stains do not get on coats.
  • Take payments as needed and provide change.