Manager, Visitor and Volunteer Services
Prisma Health | |
United States, South Carolina, Easley | |
May 09, 2024 | |
Inspire health. Serve with compassion. Be the difference. Job Summary Manages PMC Visitor Services staff, including evaluations, scheduling, and customer service training. Develops and maintains communication with patients, visitor, families, physicians and their office staff to monitor customer satisfaction. Manages all aspects of Patewood Medical Campus volunteer program including recruiting, interviewing, orienting, etc. Assists administration in resolving customer problems and/or addressing their suggestions. Provides customer service training to hospital employees. Implements and directs special projects as assigned by Administration.Accountabilities
Supervisory/Management Responsibilities Job has direct and/or indirect supervision of employees that may include final budget authority, hire/termination/disciplinary authority, performance appraisal responsibility. Job will be considered a member of the management staff with direct reports.
Minimum Education Bachelor's Degree - Business or related field Minimum Experience 3 years -\u00A0Experience in coordinating volunteer programs and activities or customer service, preferably in a healthcare setting. Work Shift Day (United States of America)Location Baptist Easley Med CampusFacility 1015 Baptist Easley HospitalDepartment 10159044 Volunteer ServicesShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health. ","title":"Manager, Visitor and Volunteer Services","datePosted":"2024-05-15T00:00:00.000+0000","@context":"http://schema.org","occupationalCategory":"Leadership"},"descriptionTeaser":"Manages PMC Visitor Services staff, including evaluations, scheduling, and customer service training. Manages and directs the Visitor Services Representatives (VSRs) department, including appropriate...","jobFamily":"Management","state":"South Carolina","externalTracking":true,"jobUpdatedDate":"2024-05-15T18:24:11.485+0000","visibilityType":"External","siteType":"external","longitude":"-82.6015206","secondaryQuestionnaireId":"","ats":"WORKDAY","isDerived":false,"jobProfile":"MG0598 - Mgr-Visitor & Volunteer Svcs","uniqueValue":{"jobId":"R1096483","refNum":"PRHEUS","locale":"en_US","siteType":"external"},"uniqueKey":"PRHEUSR1096483en_USexternal","internalCategoryId":"PRHEUS_Leadership","latlong":{"lon":-82.6015206,"lat":34.829838},"jobUniqueIdentifier":"refNum,jobId,locale,siteType","multi_category":[{"primaryLocaleCategory":"Leadership","internalCategoryId":"PRHEUS_Leadership","category_raw":"Management","category":"Leadership"}],"stateCountry":"South Carolina, United States of America","jobFamilyGroupId":"Management Group","reqId":"R1096483","jobId":"R1096483","refNum":"PRHEUS","jobReopenedOn":"2024-05-09T18:22:57.180Z","profileId":"MG0598","atsCategory":"Management Group","displayCareerSite":true,"jobUpdated":"2024-05-15T18:24:11.485Z","userType":"external","ml_country":"United States","primaryLocaleCategory":"Leadership","city":"Easley","jobFamilyGroup":"Management Group","visibilityLocale":["en_US"],"latitude":"34.829838","hasSecondaryQuestionnaire":"no","fesHash":"b89a3d55da5d430dec4b58fdd00df1ac8f33d1633aaca494ee51e3c4bb65b978","description":"Inspire health. Serve with compassion. Be the difference. Job Summary Manages PMC Visitor Services staff, including evaluations, scheduling, and customer service training. Develops and maintains communication with patients, visitor, families, physicians and their office staff to monitor customer satisfaction. Manages all aspects of Patewood Medical Campus volunteer program including recruiting, interviewing, orienting, etc. Assists administration in resolving customer problems and/or addressing their suggestions. Provides customer service training to hospital employees. Implements and directs special projects as assigned by Administration.Accountabilities
Supervisory/Management Responsibilities Job has direct and/or indirect supervision of employees that may include final budget authority, hire/termination/disciplinary authority, performance appraisal responsibility. Job will be considered a member of the management staff with direct reports.
Minimum Education Bachelor's Degree - Business or related field Minimum Experience 3 years -\u00A0Experience in coordinating volunteer programs and activities or customer service, preferably in a healthcare setting. Work Shift Day (United States of America)Location Baptist Easley Med CampusFacility 1015 Baptist Easley HospitalDepartment 10159044 Volunteer ServicesShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health. |