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FMLA Admin/Benefits Specialist

life insurance
United States, Virginia, Suffolk
6001 Harbour View Boulevard (Show on map)
February 06, 2024

Essential Responsibilities:

  • Provide exquisite service to employees regarding their benefits questions and serve as a primary point of contact for employee benefit changes
  • Maintain deduction import spreadsheet for payroll each pay period of any necessary deduction adjustments for accurate processing by Payroll
  • Serve as backup liaison for newly benefits-eligible employees, including sending enrollment information, answering questions, and entering beneficiary designations.
  • Administer company life insurance benefit; maintain beneficiaries, process EOIs, assist employees and beneficiaries with claims and maintain records.
  • Assist with the coordination and execution of annual open enrollment with Towne Benefits and HR team members; audit insurance deductions prior to first payroll of each year
  • Learn and stay abreast of current benefits offerings in order to assist employees as needed with benefits questions and provide assistance to other members of the benefits team
  • Work with MetLife to facilitate the accurate filing of STD and LTD claims and maintain all appropriate records
  • Assist with the coordination of benefits and general HR needs for mergers and acquisitions, traveling to/from acquisition locations as needed for orientation
  • Provide exquisite service to employees with questions about their various forms of leave, including FMLA, USERRA, ADA accommodation, sick, vacation, other absence, personal and military leave
  • Administer all family and medical leaves, ensuring compliance with the Family and Medical Leave Act (FMLA) and maintain appropriate records
  • Track FMLA leaves and follow up with employees on leave and their managers as needed to ensure accurate pay and maintain compliance with established return dates, physician certifications, etc.
  • Provide HR Advisory Team with all appropriate information and assist in the evaluation of Towne's ability to provide reasonable accommodations to employees with ADA qualifying illness or conditions who are returning to work, need additional time off or need other types of accommodation
  • Assist managers, supervisors, timekeepers and employees with questions about leave policies and how to designate time off in order to apply them fairly and consistently. Approve timecards for all employees on leave of absence before each Payroll run.
  • Act as resource for employees on FMLA leave who need assistance filing short-term and long-term disability claims, and keep employees and managers informed during the process
  • Maintain donated leave bank and track number of days donated to specific employees, to the general donated leave bank and the respective use of donated time
  • Attend applicable healthcare seminars/training updates as needed
  • Obey all applicable HIPAA rules and federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA)
  • Handle other duties and special projects as assigned

Minimum Required Skills or Competencies:

  • High school graduate or equivalent
  • Previous HR/benefits administration experience and proven knowledge of FMLA
  • Strong organizational skills and ability to manage time effectively
  • Ability to work with little or no supervision
  • Excellent written, oral and telephone communication skills
  • Excellent computer skills (Microsoft Office Suite)
  • Must possess the highest qualities of integrity, discretion, strong work ethics and the ability to maintain extreme confidentiality

Desired Skills and Competencies:

  • Bachelor's Degree in Human Resources, Business or related field
  • Human Resources and/or Benefits Certification

Physical Requirements:

  • Express or exchange ideas by means of the spoken word via email and verbally.
  • Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time.
  • Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
  • Not substantially exposed to adverse environmental conditions.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)