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Summer Internship - Fraud Specialist

TowneBank
United States, Virginia, Suffolk
6005 Harbour View Boulevard (Show on map)
January 26, 2024
Description

Primary Purpose:

Support Check Fraud department with daily tasks and projects assigned.

Primary job function is to identify potential unusual /fraudulent check activity using the alert system managed through the Bank's transaction monitoring system. The Fraud Specialist will review the alert and analyze check or deposit transactions to identify to be fraudulent or unusual activity. Contacting members to verify if transaction is authorized is part of the review/approve process. Escalated alerts are assigned to a Fraud department Case Reviewer.

Essential Responsibilities:



  • Review On-Us and Deposit Fraud alerts generated from the Bank's transaction monitoring system; determine when alerts should be waived or escalated for further investigation
  • Review & process payment decisions on the core banking system or 3rd party application for "positive pay accounts" (internal cashiers checking accounts).
  • Monitor activity on "watch/compromised" account list.
  • Review on-us signature verification including HELOC checks.
  • Verify bill payment transactions.
  • Notify members on suspected fraudulent activity or unusual activity. Assists branch personnel with member on closing accounts due to fraudulent activity.
  • Support department Managers with other projects assigned.
  • Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).


Summer Internship Minimum Required Skills and Competencies:



  • Must be at least 18 years of age or older
  • Must have completed at least one year of college and currently enrolled in college
  • Must be available to work Monday through Friday, mid-May through August
  • Punctual and dependable
  • Works well in a team environment
  • Detailed oriented and willing to help others


Desired Skills and Competencies:



  • Confidentiality on customer information
  • Attention to detail is a must; need to be organized
  • Proficient in MS office (Outlook, Excel, Word)
  • Excellent verbal communication (contacting branch personnel)



Physical Requirements:

N/A

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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