Night Shelter Counselor - Boston Night Center

Requirements of the position:

• Outreach to clients in need of counseling services to prevent homelessness.
• Complete intake, Information Disclosure Agreement to assess client's needs and discuss possible resources
• Develop with the client an Individual Service Plan that identifies individual needs, goals and a plan of action to address them.
• Meet weekly with clients to discuss progress and make appropriate next step referrals Advocate for and assist clients with securing eligible benefits including: SSI, SSDI, Veterans Disability, unemployment compensation, pensions and/or tax refunds and Health Care.
• Maintain appropriate records, track client's progress and collect information based on the requirements spelled out in the APR.
• Prepare yearly APR (annual progress reports) for DND, in addition to maintaining HMIS data reported through the ETO system.
• Attend weekly supervision
• Carry out other duties related to achieving the objectives of the Kit Clark Housing and Homeless Services.
• Troubleshoot and help maintain the client database HMIS system Organize and update files as needed.
• Facilitate good communication by answering incoming calls, taking messages and assisting staff and clients in obtaining needed information.
• Keep office supplies current.
• Maintain office equipment in good working condition.
• Photocopy forms and documents as needed
• Compile monthly statistics.
• Bi-lingual preferred.
• BA or 3 to 5 years of experience
• Excellent organizational skills/ attention to detail
• Excellent written and oral communication skills
• Knowledge of housing regulations and resources preferred 3-5 years housing search and/ or case management experience
• Experience working with homeless and at-risk adults
• Strong interpersonal skills and ability to work well with diverse groups of people
• Flexibility and comfort working independently and as a team player
• Knowledge of substance abuse and mental health issues preferred.
• Computer skills necessary
• Willingness to share office space
• A COVID-19 vaccination is a requirement of the position. One COVID-19 shot is acceptable, contingent on the individual receiving the second shot within the allotted time frame.

• Boston, MA, USA