Access Assistant

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursueour missionat MSK and around the globe. One of the world's most respected comprehensive centers devoted exclusively to cancer, we have been recognized as one of the top two cancer hospitals in the country by U.S. News & World Report for more than 30 years.

In compliance with applicable State regulatory authorities, COVID-19 vaccination is mandatory for all MSK staff. Staff are considered fully vaccinated upon completion of a primary vaccination series for COVID-19 (i.e., one dose of a single dose vaccine or a final dose of a multi-dose vaccine series). Exceptions from the COVID-19 vaccine requirement are permitted for those who request and receive an approved medical or fully remote exemption. Requests for medical exemption can take up to two weeks to review. Vaccination or an approved medical exemption is required to start work.

Note: Individuals are eligible to receive a COVID-19 booster two months after completion of a primary vaccination series for COVID-19. Because vaccine-induced immunity can wane over time, MSK continues to strongly urge all staff to get a COVID-19 booster as soon as they become eligible to maintain their protective immunity for a longer period.

We are seeking an Access Assistant to join the team. Are you passionate about providing an excellent customer service environment? Do you love interacting with patients and leadership? Looking for a role to expand your administrative career in a healthcare setting? We want you to join an administrative and clinical team to assist in the transfer of information and resolution of all new visit requests for our department!

Receive, sort, and log all incoming information pertaining to patient referrals via multiple fax lines/mailboxes
• Assign appointment requests to the appropriate staff member and investigate requests in order to bring resolution
• Maintains files of PRS/PAS phone activity reports in a neat, organized manner
• Maintains Department activity reports and reference information
• Answer calls and uses appropriate telephone techniques for acquiring, disseminating, and distributing caller information

• A good decision-maker
• Willing to take action and eager to accept new opportunities
• Adept at building partnerships and working to meet shared objectives and goals
• Able to utilize a combination of feedback and reflection to gain productive insights into personal strengths and weaknesses

• 1-3 years of related experience within the healthcare field
• Knowledge of Microsoft Excel and Word
• Superb communication skills;

• Monday - Friday: 9 am - 5 pm, 2-3 days hybrid

Pay Range $21.59-$27.70

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MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.