Staff Support Associate I

Posting Details

Posting Details

HS

2 yrs

None.

Sitting for long periods of time, lifting up to 25 lbs. Performing motion tasks. Effectively communication with individuals from diverse backgrounds.

The Customer Service Center is open Monday through Friday, 7:30am to 6pm. Shifts are 8.5 hours, an hour of which is lunch. 37.5 hours/week. Typical shift hours are 7:00am to 3:30pm, or 9:30am to 6:00pm. Shift hours can change without notice to cover employees who have not shown up to work. Overtime and Saturdays are expected during certain times of the year such as the start of student semesters and the beginning of the fiscal year; July 1.

Seeking highly motivated, enthusiastic, and collaborative candidate. This position will serve a customer service representative in the Customer Service Center of the Transportation Services Department. This position is responsible for parking permit issuance and maintaining timely and accurate cash handling and related record keeping. This position will provide professional, customer friendly, positive customer service and be able to resolve ordinary concerns, conflicts and grievances with students, employees and visitors. Confidence with software management is crucial. Special assignments are required.

T2 FLEX , MS Office, SAP , Database Experience, 2-Way Radio, Multi-Line Telephones, Copier, and Cash Handling.

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.