Information Technology Specialist

Psych-ZSFG-Adult-AHP

Full Time

71824BR

Job Summary

Under direction of the Informatics Data Exchange and Applications Section (IDEAS) Chief (ITM I), the Information Technology Specialist I (ITS I) operates as a technical specialist for the development and maintenance of software systems and/or software applications. The ITS I will serve as a subject matter expert on projects involving application and database development, technical system configuration, performance tuning, problem resolution, and providing support and maintenance for mission critical applications and systems. The ITS I will perform duties in the Software Engineering, Systems Engineering, and Business Technology Management domains.

This position is subject to limited travel (less than 5%, within Sacramento area.Requires after hours and weekend support as needed.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up):

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

The Alliance Health Project (AHP) provides a wide range of mental health services to persons living with HIV/AIDS, as well as members of the LGBTQ community living with serious mental health challenges. AHP also provides publications and trainings for health care professionals and volunteers. Since AHP's founding in 1984, AHP has served thousands of clients, counselors and clinicians, justifying its reputation as one of the leading HIV and LGBTQ mental health agencies in San Francisco -- a reputation achieved by anticipating and addressing the challenges of the communities AHP serves.

Required Qualifications

• Bachelor's degree in related area and minimum three years of experience / or equivalent experience / training.
• Broad knowledge of various areas of IT.
• Advanced skills associated with programming design, modification and implementation. Basic knowledge of secure software development. Demonstrated ability to create software specifications.
• Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of and experience troubleshooting client, server and peripherals-related issues and actions that can be taken to improve or correct performance. Experience in incident response and digital forensics, including data collection, examination and analysis.
• Thorough knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs.
• Demonstrated experience with database administration. Working knowledge of database management systems and standards. Knowledge relating to database system design. Advanced database querying and modeling skills working with moderately complex databases.
• Familiarity with logical data design and data mapping or data conversion.
• Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at administering moderately complex security controls and configurations to computer hardware, software and networks.
• Demonstrated testing and test planning skills.
• Ability to write technical documentation in a clear and concise manner.
• Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent / related functions.
• Familiarity with data quality and governance issues and requirements.
• Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines.
• Ability to maintain consistent and regular attendance.

Preferred Qualifications

N/A

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

007309 INFO SYS ANL 3

Job Category

Clinical Systems / IT Professionals

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Sacramento, CA

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday-Friday 8:30am-5pm; Requires after hours and weekend support as needed