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Patient Authorization Representative

University of California - Los Angeles Health
medical insurance
United States, California, Los Angeles
Sep 26, 2023
Description As a Patient Authorization Representative, you will be responsible for:
* Pre-encountering and pre-registering patients as well as providing registration support to patients, clinic staff, and managers
* Verifying insurance and enter insurance benefits information into the CareConnect system prior to appointments
* Determining co-pays and deductibles; confirming and obtaining appropriate insurance authorization
* Informing patients of their financial responsibility
* Answering a busy phone system
* Delivering exceptional customer service to patients, faculty, staff, vendors, insurance company representatives, and registration representatives
Salary range: $28.34 - $44.50 Hourly
Qualifications We're seeking a flexible, customer-focused, detail-oriented individual with:
* Experience with pharmaceutical/medical insurance verification and authorization
* Excellent communication, interpersonal, organizational, prioritizing and analytical skills
* Working knowledge of third-party payor verification terminology
* Background with relevant state and federal programs, including Medicare, Medi-Cal, and CCS programs
* Computer proficiency with Word, Excel, and CareConnect system
* Experience with medical office procedures, including scheduling appointments