Entry Level IT Coordinator

Milton CAT is looking for the right team member to invest in as you launch a career with us. Our company is growing at a rapid pace - if you are interested in starting or enhancing your IT career with a technology focused company, this is the place for you! Do you enjoy working with technology and people to solve problems? We are seeking an enthusiastic candidate striving to succeed in a career that develops new skills while performing a variety of tasks that include analysis, problem-solving, and critical thinking. As an Entry Level IT Coordinator, you will be part of a dynamic team that provides IT support to our employee's company wide. This position could be a launchpad for many successful careers at Milton CAT and we pride ourselves on our employees' development and growth within the company.

Answering and recording inbound calls and emails requests.
• IT Equipment Ordering and Equipment Inventory Management.
• Learn how to create users in Active Directory and in an ERP System.
• Create and maintain develop process templates and technical documentation.
• Conduct research, as well as compile, analyze and organize data.
• Assist end users with peripherals such as monitors, scanners, keyboards, mice, etc.
• Support equipment used in conference rooms.
• Technical assistance to end users by performing question/problem diagnosis and guiding users through step-by-step solutions.
• Perform data entry or other tasks to support our IT Department Management Team.

• Associates Degree required; Bachelor's Degree preferred.
• Looking for 1-2 years' experience, but seeking to train a recent grad or someone looking to change careers and start in IT.
• Excellent customer service skills with the ability to communicate effectively.
• Attention to detail and the ability to accurately document technical issues.
• Great with computers, tech savvy with a high aptitude for learning technology.
• Proficient use of Office applications such as Outlook, Word, Excel, PowerPoint.
• Understands the fundamentals of troubleshooting skills with a desire for continual learning.
• Occasional travel within New England and Upstate New York may be required.
• Must be able to lift 25-30 lbs. unassisted.

This job description is not intended to be all-inclusive. Your supervisor may request and assign similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered. You must apply online. A background check and drug test are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace. We encourage applications from individuals with disabilities, minorities, veterans, and women. Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, gender identity, handicap, disability, veteran status, genetic data, or other legally protected status. We base all employment decisions to further this principle of equal employment opportunity. VEVRAA Federal Contractor. EEO/AA employer. Milton CAT is a Drug-Free workplace.