Inpatient Hospital Support Staff

AllHealth Network is growing! We are seeking motivated individuals to be a part of our Team in the part-time (20 hours a week) position of Support Staff to support all of our office locations. This person must be willing to work at our inpatient hospital, 6507 S Santa Fe Drive, Littleton, CO 80120. The Support Staff will assist in performing administrative support tasks and coordinating office practice, including front desk duties. If you are passionate about what you do and want to make a difference, please apply!

Hours:

7:30 AM - 12:00 PM, Monday - Friday

Job Purpose:
Assists the assigned work site in performing administrative support tasks and coordinating office practices, including front desk duties.

Goals and Objectives:
* Provide excellent customer service to both internal and external clients
* Provide efficient and timely work outcomes related to day to day duties
* Provide timely and clear communication to internal and external customers to ensure high level of customer service
* Complete accurate and timely documentation related to customer needs and communication

Reporting Relationships:
This person will report to:
* Center for Strength Administrator

Duties and Responsibilities:
* Greet clients and visitors in a prompt, courteous manner. Assist client with the check-in process
* Answer telephone calls, write and/or email messages and provide detailed responses to requests for information and services. Ensure front desk has coverage during critical business hours as directed by supervisor/manager
* Maintain positive and professional working relationships with clients, peers, other agencies, and the general public
* Maintain a clean and safe working environment that maintains HIPAA compliance
* Organize and maintain office materials to include notifying supervisor/manager and/or staff responsible for ordering supplies when inventory is low
* Implement updated and new processes in a professional and timely manner
* Communicate issues with process, work flow, client care or any other area that affects the agency, in a professional and timely manner, to direct supervisor/manager to initiate possible improvements
* Notify supervisor/manager of scheduling needs and/or requests in a timely manner in order to ensure adequate office coverage. Contact supervisor/manager by phone to notify of illness or emergency situation that prohibits employee from working scheduled shift. Obtain approval for time off from supervisor/manager
* Follow all AllHealth Network and Center for Strength policies and procedures
* Complete all required trainings as listed in Relias Learning (both online training and face-to-face training) within required timelines
* Perform other duties as required within the scope of the position and the experience, education, and ability of the employee

Key Technical Skills and Knowledge:
A. Education: High school diploma or equivalent, with specific training in business / secretarial sciences
B. Experience: Minimum of one year of office experience. Data entry and word processing knowledge is required.
C. Skills: Typing at 50 wpm, 10-key calculators by touch, and filing. Familiarity with multiple-line telephone systems, voicemail, copiers and fax machines. Computer literacy required.
D. Other: Ability to lift equipment and supplies up to 15 lbs.

Salary: $18 - $20 an hour

The base salary range represents the low and high end of the AllHealth Network salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, merit, and the ability to embody the AllHealth Network mission and values. The range listed is just one component of AllHealth Networks' total compensation package for employees. Other rewards may include short-term and long-term incentives as well as a generous benefits package detailed below.

Benefits & Perks for Employees Working 30 hours or more:

High School (required)

Typing at 50 wpm, 10-key calculator by touch, and filing. Familiarity with multiple line telephone system, voice mail, copiers, and fax machines. Computer literacy required. (preferred)
1 years: Data entry and word processing knowledge is required. (preferred)