Chief Client Director

Who We Are:

Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And, we're proud to share we've received our Great Place to Work Certification for 2022!

What makes this role important at Ipsos?

We have an exciting opportunity for a senior commercial leader to join Ipsos as Chief Client Director for Google, one of our most strategic global client relationships.

This role sits within Ipsos' Client Organization, whose mission is to build long-term, future-proof partnerships with our most important clients and drive measurable business impact. The CCD plays a critical role in shaping global client strategy, strengthening executive relationships, and ensuring Ipsos is positioned as a trusted partner helping Google navigate growth, innovation, and transformation through insights, data, and AI-enabled solutions.

This is a highly visible global role combining strategic advisory, commercial leadership, and relationship ownership, with responsibility for driving sustainable growth, expanding Ipsos' footprint, and mobilizing teams across markets and service lines.

What you can expect to be doing:

As Chief Client Director, you will lead Ipsos' global relationship with Google, one of our most strategic clients, acting as a senior partner and growth leader. You will bring the full strength of Ipsos to the client, driving sustainable commercial growth, strengthening executive relationships, and expanding our impact across markets, service lines, and solutions.

This role combines strategic account leadership with strong commercial focus and an understanding of how data, technology, and AI-enabled insights help clients transform their businesses. You will:

Key Responsibilities

• Lead the global client relationship with Google and drive long-term partnership value and measurable client impact
• Represent Ipsos externally and bring sector expertise, competitive intelligence, and forward-looking perspectives on data, technology, and innovation into client strategy
• Build senior relationships across Google (including C-suite and new buying centers) and develop joint business plans to grow revenue and share of spend
• Mobilize and coach international Ipsos teams, strengthening collaboration and developing future client leaders
• Deliver strategic advice and insight-led storytelling that reinforces Ipsos' trusted advisor position
• Drive profitable growth through global account planning, service line expansion, innovation, global mandates and preferred supplier status.

This might be the job for you if you have:

Client & Commercial Leadership

• 15+ years' experience leading large strategic client relationships in insights, consulting, analytics, or adjacent environments
• Proven success by growing complex global accounts and managing senior executive relationships
• Strong commercial acumen, including pricing, negotiation, and growth strategy experience
• Track record of identifying and converting new revenue streams and strategic partnerships

Strategic & Advisory Capability

• Ability to operate as a trusted advisor to senior client stakeholders
• Experience connecting data, insights, analytics, and technology to business outcomes
• Strong storytelling and communication skills with executive audiences
• Experience influencing global, matrixed organizations

Technology & Data Understanding

• Experience working with analytics, digital platforms, or AI-enabled insight solutions
• Confidence engaging clients on topics such as digital transformation, automation, customer data, and innovation roadmaps
• Ability to translate technical or methodological capabilities into clear commercial value

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!

What's in it for you:

At Ipsos, you'll have the opportunity to lead one of our most important global client partnerships and play a central role in shaping how insights, data, and AI help one of the world's most influential companies grow.

You'll benefit from:

• High visibility with Ipsos global leadership
• A role combining commercial leadership, strategy, and global relationship ownership
• Collaboration with international teams and industry experts across markets
• Strong opportunities for career growth and leadership development
• Competitive compensation, benefits, and a flexible, collaborative working culture

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $310,000 to $340,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

Commitment to Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

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