Account Manager

TheAccount Manager is be a critical part of theWholesale, reporting to the Region Manager of Wholesale. The Dealer Account Manager builds and maintains business relationships with Dealer customers. Analyzes sales, volume, retail standards, and pricing in order to coach customers for maximum business results. This person also maintains communications between customers and the company to ensure company standards and expectations are met.

For over 75 years Global Partners has been delivering the energy, products, and services that make life better. This longevity and success begin and ends with people. We create career paths and provide development programs for all roles in the organization. We've also successfully developed community integrated convenience stores where we aretransforming the customer experience and rethinking what it means to lead as an adaptive energy distribution company.This is a source of pride and frankly we don't plan on stopping. With our recent game changers such asPaybyCarContactless PaymentandRenewable Diesel Fuel, we are looking to continue responsible and innovative growth. From design, supply, and tech we're looking for people to contribute to our company's direction. Global Partners is a great opportunity for those looking to develop their career with a longstanding company motivated by what's next.

The Types of "Energy" You Bring

• Ability to solicit new business relationships with Dealer customers
• Coach your customers to effectively price their product for retail
• Ability to work independently but able to collaborate, initiate and execute sales and supply agreements
• A positive, entrepreneurial mindset, a consistent desire to grow and be a part of a team that is focused on continuous improvement and a drive for results

"Gauges" of Responsibility

• Develop and nurture strong customer contacts and positive, proactive and profitable business relationships
• Solicit new business for supply contracts with brand or unbranded service station dealers and negotiate long term supply agreements.
• Monitor and coach dealers on pricing and awareness of competition pricing. Monitor dealer competitive map and add new competition as needed. Validate all internal reports are accurate pricing and competition
• Counsel customers in retail pricing to maximize business results.
• Validate that all internal reports have accurate pricing & competitive information.
• Relationship Maintenance
• Handle general customer questions and complaints, explain company policies & initiative's
• Ensure all customers' needs are met in a timely manner in order maintain positive business relations between customer and company.
• Ongoing analysis of volume, competition, dealer offer & Mystery Shopper scores to maximize profitability for customer and company.
• Maximize profitability of each location by using tools and programs the company provides.
• Mystery Shopper, Educational Alliance,XOM loyalty & all others.
• Work with dispatch team to handle any delivery issues, no fits, emergency loads
• Counsel customers on the benefits of automatic delivery & ordering per company guidelines
• Communicate with Dispatch to maximize delivery options
• Ensure dealers' submissions of required documentation, i.e. insurance, etc.
• Manage dealer changes, assignments, sales etc.
• Manage franchise agreements and ensure all proper documents signed and submitted timely. Manage dealer changes, assignments and sales
• Cold calling and continuous market development
• Additional responsibilities would be conducting site surveys, ensure signage and point of sale materials are updated and maintained. Ensure PCI and EMV compliance at your sites as well
• Work with credit team to set up new accounts and maintain existing accounts

"Fuel" forYou

• Coins!We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
• Health + Wellness- Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
• The Road Ahead- We offer 401k and a match component!
• Professional Development- We provide tuition reimbursement; this benefit is offered after 6 months of service.
• Give Back! We believe in community support. We know everyone gives in their own way, that's why we offer paid volunteer time-off to you to help an organization of your choice.

The GPS of our Interview Process

• First thing first, if you're interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience would lend to this opportunity a recruiter willcontactyou.
• We conduct "in-person" (ZOOM) interviews and provide additional interview information or other items needed at that time.

QUALIFICATIONS

• Excellent written and verbal communication skills
• Experience with 2 years of site level or marketing business operations experience. Demonstrated Project management skills and ability to develop strategy, budget and brand management
• Effective time management and ability to multitask
• Ability to make decisions, firm, outgoing, analytical, ability to anticipate and solve problems, excellent communication skills, positive leadership ability
• Familiar with Microsoft office

Education Requirement

• Bachelor's Degree or equivalent knowledge preferred