Planner (Shop)

Join Komatsu West in Elko as a Planner VI and play a pivotal role in optimizing and streamlining our comprehensive field service operations. This position offers a unique opportunity for a dedicated professional who thrives in a dynamic and innovative environment to contribute to the growth and efficiency of our globally recognized equipment company.

As a Planner VI, you will take ownership of coordinating complex repair and rebuild activities within the KA Shop, directly influencing the quality and timeliness of service delivered to our valued customers. Your commitment to accuracy, strategic planning, and continuous process improvement will be instrumental in advancing our reputation for excellence in the heavy equipment sector.

At Komatsu West, you will experience a supportive and collaborative culture that values your insights and encourages innovation. We provide competitive compensation packages, including a strong 401(k) plan, comprehensive medical, dental, and vision benefits, paid vacation to foster a healthy work-life balance, and job security within a forward-thinking organization committed to sustainable growth and technological advancement.

Come and be part of a motivated team dedicated to operational excellence, where your expertise will have a tangible impact on both internal processes and customer satisfaction. This role offers an excellent platform for professional development and growth within an industry-leading corporation.

• Comprehensive Component Rebuild Planning: Lead the planning, coordination, and scheduling of component rebuild activities in the KA Shop, including critical parts such as wheel groups, accumulators, brakes, and cylinders. Ensure all rebuild jobs are thoroughly planned from receipt to completion to support seamless shop operations.
• Component Tracking and Workflow Coordination: Maintain end-to-end visibility of components throughout the rebuild process, encompassing mechanical, welding, machining, and intercompany repairs. Coordinate cross-department collaboration to monitor progress and resolve any workflow bottlenecks promptly.
• Inspection Coordination and Repair Quoting: Oversee inspection scheduling and data capture, developing accurate repair quotes by assessing labor, parts, and external repair requirements. Ensure quotes are competitive and reflect true job scope.
• Strategic Parts Planning: Identify and plan for parts procurement that supports ongoing component rebuilds and overall shop repair workflows. Coordinate with supply chain and vendors to minimize delays and maintain operational efficiency.
• Forecasting and Demand Planning: Support short and long-term forecasting for component rebuilds by assessing upcoming demands. Assist in identifying future labor, parts, and repair needs, contributing to capacity planning and resource allocation.
• Invoicing and Job Closeout: Facilitate timely and accurate invoicing of completed work, verifying labor, parts, and repair charges to ensure financial accuracy and project closure integrity.
• Generate and review detailed repair quotes for customers, ensuring all cost factors are considered for transparency and competitiveness.
• Collaborate with supervisors, account managers, and project managers to forecast workloads, plan resources, and establish realistic timelines, fostering a proactive approach to project management.
• Organize and plan field service operations with precision to maximize efficiency and minimize downtime.
• Conduct detailed vendor research and material analysis to ensure procurement aligns with industry standards and operational requirements.
• Develop and maintain essential technical documentation, including drawings for plate vendors and internal teams, ensuring clarity and compliance in manufacturing and field operations.
• Manage administrative tasks related to field service, maintaining meticulous records, tracking shipments, and ensuring timely delivery of materials and equipment.
• Maintain comprehensive data entry, document filing, scanning, and archiving systems to preserve operational history and support reporting requirements.
• Regularly review project budgets and costs, assisting in financial tracking and ensuring adherence to budgetary constraints.
• Initiate purchase requisitions aligned with project and operational needs, working in coordination with procurement teams.
• Support customer invoicing processes in partnership with accounting to ensure accuracy and consistency.
• Provide drafting support by creating or revising technical drawings to aid project and operational activities.
• Compile and submit detailed reports on job progress, budget adherence, cost tracking, and overall field service performance to internal stakeholders, fostering transparency and continuous improvement.
• Offer cross-departmental support to ensure operational continuity, demonstrating flexibility and teamwork.

Minimum Qualifications

• High School Diploma or GED required; completion of additional technical certifications or relevant coursework in manufacturing, logistics, or related fields is highly valued.
• Two to five years of demonstrated experience in planning, production scheduling, or related roles within manufacturing environments, heavy equipment industries, or field service operations.
• Proficiency in SAP or comparable ERP systems; capability and willingness to adopt new software tools to enhance planning accuracy and operational reporting.

Preferred Competencies

• Exceptional organizational and time management skills, with an unwavering attention to detail to manage multiple priorities effectively.
• Excellent interpersonal and communication skills, enabling clear and collaborative interactions across diverse teams and external vendors.
• Strong problem-solving aptitude with critical thinking skills to adapt to evolving challenges and provide innovative solutions.
• Motivated self-starter with a commitment to continuous learning and professional development, aligned with Komatsu West's culture and values.
• Ability to work independently as well as part of a multidisciplinary team, fostering a cooperative and productive work environment.
• Familiarity with technical drawings and ability to support drafting activities as needed.

Komatsu West is proud to be an equal opportunity employer committed to cultivating a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, experiences, and abilities. By joining us, you become part of a visionary company that supports your professional growth and values the unique contributions each individual brings.