Program Manager

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive, and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

Job Summary:

The Program Manager will oversee the Mankato-area Safe Harbor Regional Navigator and the Safe Harbor housing and support programs in Mankato and Rochester. Reporting to the Program Director, this position manages program operations, quality assurance, documentation, service delivery, staff supervision and onboarding, budget support, reporting, audits, community outreach, partnerships, and funding activities. The position supervises approximately five full-time employees and may also supervise volunteers and interns. The preferred candidate will demonstrate strong communication and collaboration skills; knowledge of trafficking, exploitation, housing, and motivational interviewing; computer proficiency; and possession of a valid driver's license, an acceptable driving record, and current insurance. Regular travel between Mankato and Rochester is required, along with occasional statewide travel.

Qualifications and Requirements:

• The Community Navigator is not required to have obtained any special license or certification for this position.

• Associate's Degree or 2+ years of community-related work experience with parent engagement experience required.

• Above average management skills; prior experience with managing contracts is preferred.

• Strong written, verbal, and interpersonal communication skills for engaging with diverse groups, ability to conduct community presentations, and build new partner relations.

• Strong organizational and detail-oriented skills with the ability to prioritize, and execute in a high-volume environment.

• Professionalism, maturity, and demonstrated capacity for leadership are essential.

• Prior understanding of the issues and struggles of families and the ability to work with a variety of populations and personalities with respect, compassion, and dignity.

• Ability to conduct, help facilitate, and monitor sub-contractor meetings to ensure grant compliance.

• Skill in the use of computers and software applications related to the essential functions of the job.

• Must have a valid driver's license with reliable transportation.

• Must pass Criminal Background Check.

• Dependable transportation; Employees are reimbursed for mileage consistent with federal IRS rates, and must maintain adequate car insurance.

• Demonstrated ability to be a self-starter, prioritize multiple assignments, and work independently.