Training Program Administrator

This role is the Gas Distribution Apprenticeship JAC Administrator role overseeing a program of over 60 Gas Apprentices and interfacing with the union and Wisconsin Department of Workforce Development. The Work Methods and Development Consultant is responsible for the design and delivery of training programs. Responsible for analyzing, prescribing, and designing appropriate learning solutions employing instructional technologies and methodologies including but not restricted to Computer Based Training (CBT), Instructor Led Training (ILT) (virtual and classroom), Electronic Performance Support (EPS) (on-line and paper-based references), and video for the training and qualifications of Utility employees and contractors. Develops and updates training documentation as needed to ensure compliance with regulations, meet safety and operational needs and meets or exceeds industry standards.

• Oversee a training program such as the Gas Distribution Apprenticeship.
• Develop instructional materials such as lesson plans, handouts, or examinations. Edit instructional materials, such as books, simulation exercises, lesson plans, instructor guides, and tests.
• Assess effectiveness and efficiency of instruction according to ease of instructional technology use and student learning, knowledge transfer, and satisfaction. Analyze performance data to determine effectiveness of instructional systems, courses, or instructional material.
• Research and evaluate emerging instructional technologies and methods. Recommend changes to curricula or delivery methods, based on information such as instructional effectiveness data, current or future performance requirements, feasibility, and costs.
• Analyze evaluation data to determine effectiveness of training and drive changes to training material and course design.

• 2+ years of operations or relevant experience. In lieu of operations experience, a bachelor's degree and 2+ years of experience in teaching or training will be considered.
• Strong analysis, decision making and problem solving skills
• Excellent interpersonal and communication skills (both written and verbal)
• Ability to work as part of a team and interact effectively with others
• Excellent organizational skills with the ability to balance multiple tasks under time constraints
• Experience working with project management methodology beneficial
• Proficient in standard office software (MS Excel, Visio, Word, PowerPoint)
• Dedicates required time and energy to overcome obstacles to completing tasks and assignments
• Seeks and uses feedback and other sources of information to identify appropriate areas for learning
• Understanding of basic adult learning concepts and practices beneficial

• Learning management system (LMS) experience.
• Instructional Design or adult learning and development background
• Experience in an administrative, program coordination, workforce development, training, or apprenticeship-related role
• Intermediate to advanced proficiency in Microsoft Excel, including experience maintaining and working with detailed tracking spreadsheets