Associate Director, Donor Experience Officer

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs. It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

To learn more about UC Irvine, visit www.uci.edu.

In 1965, the University of California, Irvine was founded with a mission to catalyze the community and enhance lives through rigorous academics, cutting-edge research, and dedicated public service. A top public university, UCI has become internationally recognized for improving lives through research and discovery, fostering excellence in scholarship and teaching, and engaging and enriching the community. Today, UCI continues to inspire change and pioneer new ideas with the support of its generous partners, alumni and friends.

Through the combined efforts of the University Advancement & Alumni relations team, the University is able to share its amazing achievements, build lasting relationships and generate support for important campus programs and initiatives.University Advancement seeks to strengthen contributions in research, education, and service; accelerate the university's place among globally preeminent research universities; and bring together passions, skills, and creativity to further improve people's lives.

Under the general direction of the Executive Director, Engagement & Annual Programs, the Donor Experience Officer (DXO) is responsible for qualifying, cultivating, and soliciting gifts of $1,000 to $50,000 through high-velocity, personalized outreach across digital and direct engagement channels. The DXO will manage a portfolio of approximately 1,000 donors and donor prospects with an annual fundraising goal of $500,000.

The DXO owns fundraising outcomes within the portfolio, including qualification, donor engagement, dollars raised, donor retention, referrals and pipeline development. The role partners closely with University Advancement and Alumni Relations (UAAR) colleagues, including prospect development and development officers across campus, to support portfolio management, referral strategy and donor movement across the giving continuum.

The ideal candidate will embrace a "mile-wide and inch-deep" approach by serving as a proactive connector to university resources, engagement opportunities and philanthropic initiatives aligned with donor interests. They will proactively support planning, outreach and follow-up efforts related to donor engagement initiatives and fundraising campaigns in partnership with UAAR teams. They will also participate in professional development opportunities and engage with peers across the profession to stay knowledgeable about industry trends and emerging best practices.

Required:

• Thorough working knowledge of fundraising, donor relations, and public relations concepts, principles, procedures, and techniques. Understanding of the needs and interests of donors in order to develop relationships between them and the University.
• Thorough working knowledge of the location, its vision, mission, goals, objectives, achievements and infrastructure.
• Strong knowledge of applicable laws, rules, regulations, policies, etc.
• Strong written and interpersonal communication skills to establish and maintain good working relationships throughout the organization and with outside constituencies. Ability to prepare complex and detailed proposals and related materials.
• Strong organizational, analytical and critical thinking skills, including skills in creative and effective decision-making and problem identification / avoidance / resolution, and project management skills.
• Strong skills in maintaining confidentiality.
• Bachelor's degree in related area and / or equivalent experience / training.
• * 2-5 years of professional fundraising experience, preferably at a higher education institution; or equivalent combination of education/experience. Campaign fundraising experience preferred. * Experience preparing and conducting solicitations via phone, correspondence and in person, including making cold calls.

Preferred:

• Working knowledge of Salesforce or comparable a donor/prospect database system
• Understanding of academic, research and education functions and operating principals of a major research university
• Ability to work independently with department, school and institutional goals in mind. Uses initiative to organize and follow through with complex tasks to meet deadlines.
• Team-oriented strategist able to effectively manage complex situations involving multiple and sometimes competing constituencies.
• Skill in communicating persuasively, both orally and in writing, about private philanthropy in general and in particular as it applies to UCI.
• Resourcefulness in finding appropriate solutions to problems and initiative in presenting alternatives and implementing solutions to ensure effective change. Ability to anticipate problems and take necessary action to eliminate or mitigate potential negative effects.
• Skills to use a personal computer and computer software programs at the level of sophistication required for the University Advancement team. Proven ability to use MS Office Suite and database programs. Knowledge of Outlook, Word, Excel, and PowerPoint. Familiarity with the Internet and how to conduct searches. Ability to prepare written gift proposals, fund agreements and collateral materials.

Total Rewards

In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

The expected pay range for this recruitment is $90,600 - $92,400 (Annual).

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page - https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Human Resources at (949) 824-0500 or eec@uci.edu.