IT Systems Support Professional

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university ( https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,200 faculty and more than 7,900 full-time staff. The University's enrollment exceeds 44,000 students including over 33,000 undergraduates and over 11,000 graduate and professional students. Academic programs reside in 20 schools and colleges, including the newly established School of Medicine and the Victoria Kay Investor School of Nursing.

https://publichealth.uga.edu/

Monday-Friday 8am-5pm with occasional nights or weekends as needed.

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

This position will demonstrate extensive knowledge in designing and configuring data storage systems in the College of Public Health. Security of same system will be a priority for this position. This position will also demonstrate extensive knowledge in providing solutions that meet various research and business needs.

Customary IT system administrator or technical services activities. Able to lift up to 50 lbs.

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Analyzes and documents business and user requirements to research, develop, and design technical solutions. Works with end users to identify and resolve technical issues through analytical problem-solving. Manages enhancement requests and determines the processes required to move identified solutions through implementation, including procurement, UGA CESS process, and implementation when applicable.

Manage direct-access and network-attached storage devices, including design, implementation, role-based access, firewall configuration, and day-to-day support. Maintain compliance with HIPAA and applicable state, local, and federal requirements. Conduct risk assessments and test data processing systems to verify operations and security controls. Identify and report departmental network devices that handle critical, sensitive, or restricted information. Modify existing software to correct errors, support new hardware, and improve performance.

Diagnose and resolve hardware, software, network, and system issues, replacing defective components as needed. Support includes Mac and PC computers as well as audiovisual equipment in classrooms and conference rooms across the Health Sciences Campus.

other duties as assigned.