Part Time Instructional Support (Temp Level 3)

$27.29 - 33.29/per hour DOE

This is a part-time, temporary position not eligible for benefits.

Up to 19 hours per week within the following schedule (subject to change based on departmental needs):

Monday: 4:00 pm - 8:00 pm
Tuesday: 4:00 pm - 8:00 pm
Wednesday: 4:00 pm - 8:00 pm
Thursday: 4:00 pm - 8:00 pm
Saturdays: 3 hours (anytime between the hours of 9:00 am and 4:00 pm)

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Answer incoming calls from the Instructional Helpdesk (IHD) telephone line (from students and faculty). Complete Helpdesk Tickets - process helpdesk ticket requests and AFD ticket requests, send welcome email to the adjunct faculty member. New Student Orientation support. Honors Program support. Research and respond to IHD emails.

50% - Creates detailed documentation of all communications with adjunct faculty and students Collaborates with other departments to assist with the research and resolution of instructor and student issues Acts as a liaison for faculty by assisting adjunct faculty with district, college and department policies and procedures.
20% - Ensures adjunct faculty provides consistent roster management and effective feedback according to department policies. Consults with Faculty Chairs of impending department issues.
15% - Provides information to first-time online adjunct faculty to successfully start, navigate, and manage a course through Rio Salado online system.
15% - Supports students with successful completion and retention by assisting with questions over the telephone and email, provides information to online students on navigating the online system and communicates with instructors through Rio Salado's online systems. Helps students' access appropriate resources to positively impact their successful completion of courses.

Bachelor's Degree from a regionally accredited institution in education, organizational development or directly related field and two (2) years of related experience such as providing advanced program coordination and consultation that includes one or more of the following: planning, development, and/or implementing program projects and activities in the area of assignment. A Master's Degree may be required for some assignments.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

May require numerous evenings or weekends. May require prolonged periods of viewing a computer screen

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu

MCCCD is an Equal Opportunity Employer.

Open until filled

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. Rio Salado College's Title IX/504 Coordinator is O.Tafari Osayande, o.tafari.osayande@riosalado.edu, 480-517-8196.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.