Entertainment Travel Consultant III

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Entertainment Travel Consultant III (Remote)

Full time, United States (This role will require that you are able to work one of these two shifts: 9 a.m. to 6 p.m. ET or 12 p.m. to 9 p.m. ET, and then be capable of covering for the other shift occassionally.)

The travel consultant performs high touch service excellence to key client travelers and is responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). This role will include some after-hours support as needed.

What You'll Do

• Use BCD Travel tools and systems to efficiently manage and complete travel requests
• Search, book, and confirm travel reservations for clients
• Provide expert travel consultation and recommendations aligned with client travel policies
• Apply in-depth knowledge of the media and entertainment industry to support traveler needs
• Respond accurately and thoroughly to customer requests
• Interpret and apply travel supplier rules, policies, and regulations
• Stay current on industry trends, travel requirements, and supplier updates
• Advise travelers on fare options, exchange fees, penalties, and cost-saving opportunities
• Assist with travel compliance requirements, including DOT, TSA, passports, visas, and other regulations
• Support BCD Travel initiatives and client-driven programs and objectives

What You'll Bring

• A background as a corporate travel consultant; preferably from working on an entertainment or media client account
• Experience using Sabre GDS in a professional corporate travel management environment
• Excellent verbal and written communication skills in Portuguese and English are required and Spanish would be a plus
• Ability to provide professional customer service and travel consultation

About BCD Media & Entertainment

We are the Media & Entertainment division of BCD Travel, one of the world's largest and most admired travel management companies.Leading artists, sporting teams, labels, media, and production companies have trusted us with their travel for over 40 years.We handle anything from managing travel for TV & Film productions, making sure that the artists and their entourage arrive on the red carpet on time, to transporting a football team internationally to a cup final at a moment's notice!

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Entertainment Travel Consultant III is between $53,000 and $66,000. The actual pay depends on your skills, qualifications, experience and geographical location.

This position requires flexibility regarding work schedules. Assignments may include day, evening, overnight, weekend, and holiday shifts as determined by business needs. While the company will comply with applicable laws regarding reasonable accommodations, candidates should understand that preferred schedules and ongoing shift modifications may not be available.

Ready to shape what's next? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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