Job Title: Vendor Engagements Purchasing Project Manager II
Duration: 6 Months
Location: US Remote - PST required.
Can be located anywhere in the US but must be willing to only work PST hours.
Responsibilities
- Guide UX researchers through Client's Purchasing process, including supporting contract requests and raising purchase orders for new research projects.
- Manage procurement related projects to drive critical process optimizations and solutions.
- Independently translate meeting discussions and priorities into clear tasks, documentation, owners, and timelines; proactively follow up on dependencies and drive assigned work through completion.
- Develop and maintain AI-built automations and solutions to enhance purchasing workflows, including automated reporting and queue notifications.
- Advise on best practices; independently investigate purchasing challenges using available systems, documentation, historical context, and AI tools, and escalate blockers with findings and recommended next steps.
- Ensure trackers and dashboards are consistently and accurately maintained, and develop reusable tracking and reporting frameworks to surface vendor usage, team insights and process gaps.
- Maintain oversight of purchasing queues and overall team timelines; proactively identify bottlenecks, coordinate follow-ups, and support continuity of day-to-day purchasing operations.
- Communicate vendor processes and triage questions in support of UX Researchers, providing timely responses and following through on outstanding requests.
- Prepare regular reports and presentations for leadership (weekly, monthly, quarterly), highlighting key metrics to inform business strategy.
- Own purchasing process and tooling issues from identification through resolution: document the problem, file bugs, coordinate with Engineering and other partners, track progress, and confirm the resolution with management.
- Maintain up-to-date vendor resources (SOPs, Documents, Team Wiki, Toolkits, etc) for UX Research teams.
Minimum Qualifications
- 4+ years of project management experience.
- Experience in purchasing or procurement, including contract and purchase order workflows, with the ability to learn new systems and apply that knowledge to resolve operational challenges.
- Ability to communicate and collaborate with peers, cross-functional stakeholders, and senior management.
- Ability to multi-task and execute on multiple competing priorities in a fast-paced environment.
- Demonstrated ability to use AI tools to increase personal throughput and scale operational coverage, identifying where AI adds value and owning the accuracy and quality of the output.
- Track record of operating independently, being detail-oriented, and delivering results in a highly organized manner, with proactive ownership and accountability for following tasks through completion.
- Ability to troubleshoot complex problems and find efficient solutions through curiosity, resourcefulness, and independent investigation; recognize when to ask questions or escalate.
- Strong proficiency in Google Workspace, including Google Sheets or Microsoft Excel for data analysis, tracking, and reporting.
- Experience understanding stakeholder needs, gathering requirements, and crafting solutions.
- Ability to effectively communicate to a variety of audiences, including Engineers, Vendors, Researchers, and other cross-functional partners.
- Ability to work Pacific Time business hours to collaborate with the purchasing team and stakeholders.
Preferred Qualifications
- Prior experience with Client's purchasing processes, systems, and internal support ecosystem.
- Prior experience with data analysis and data analytics tools.
- Prior experience working in an early stage environment with lots of ambiguity and moving parts.
- Prior experience working with User Experience Research, operational risk, compliance, and/or vendor procurement.
- Prior experience leveraging AI tools and technologies to investigate issues, streamline workflows, create reusable resources, and improve operational efficiency.
- Proficiency in SQL and Data Visualization Tools (Tableau, Salesforce, etc).
Education
- Bachelor's degree required.
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