Customer Service Representative - LPG Occupational Health

Location:LPG at Page Field -4761 S Cleveland Ave Fort Myers FL 33907

Department: LPG Occupational Health

Work Type: Full Time

Shift: Shift 1/8:00:00AM to 4:30:00PM

Minimum to Midpoint Pay Rate:$20.00 - $23.50 / hour

Lee Health | Lee Physician Group
Page Field Fort Myers, FL

Monday Friday | 8:00 AM 4:30 PM
Location: LPG at Page Field
4761 S. Cleveland Avenue | Fort Myers, FL 33907

Looking for a rewarding administrative role where you can put your organizational and customer service skills to work while supporting the health and well-being of our community? Join Lee Health's Occupational Health team and become an important part of keeping Southwest Florida's workforce healthy, safe, and productive!

Occupational Health focuses on helping employees stay healthy and safe in the workplace. Lee Health partners with local businesses and employers to provide employee health screenings, physical examinations, risk assessments, workplace injury support, wellness services, and other occupational medicine services.

Behind every successful Occupational Health team is a strong administrative support professional who helps keep operations organized, patients informed, and daily workflows running smoothly.

• Previous experience in a clerical, administrative, medical office, or customer service environment.

• Strong communication and interpersonal skills.

• Excellent attention to detail and organizational abilities.

• Comfortable navigating computer systems, entering information, and managing multiple priorities.

• A professional, customer-focused approach with a genuine desire to help others.

• Ability to work independently while contributing to a collaborative team.

At Lee Health, we believe our employees deserve to be valued, supported, and empowered to grow.

Be Valued for Being You!

Enjoy a comprehensive benefits package that includes:

• Medical, dental, and vision insurance.

• Retirement savings plan with employer matching up to 5%.

• Paid time off and paid holidays.

• Tuition assistance after one year of employment.

• Employee Assistance Program (EAP).

• Opportunities for professional development and career growth.

Enjoy a consistent weekday schedule that makes it easier to maintain work-life balance:

Monday Friday | 8:00 AM 4:30 PM

No rotating weekends or evening shifts!

Bring your customer service talents to a team that makes a difference. If you enjoy helping people, keeping things organized, and being part of a healthcare environment without necessarily working in a clinical role, we'd love to hear from you!

Apply today and discover what it means to Be Valued for Being You at Lee Health.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification:BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Fort Myers