SURGICAL SCHEDULER-PRN

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals - its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children's Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with Advanced Recovery Systems.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report's Best Hospitals annual survey for eight years.
More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America's Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org(opens in new window) to learn more.

The Surgical Scheduler for the Structural Heart Team will be responsible for both inpatient and outpatient scheduling of tests and procedures. The scheduler will also be responsible for providing accurate detailed information to patients regarding scheduling of procedures, office visits, procedural information and testing results and enter information as a telephone encounter. The scheduler will be responsible to obtain required documents, scan records into the EMR, and assist with scheduling meetings and minutes as directed.

Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned. Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs. Support checkout office, scheduling patients for procedures after office visits. Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients. Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests.

Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.

Surgical scheduler duties involve scheduling for hospital outpatient and inpatient based services, changing, and canceling appointments.

Scanning of medical records into the EMR.

Interface as a direct liaison with patients and clinical staff to communicate patient results and scheduling needs. Enter telephone encounters into EMR.

Scheduling patients for procedures and or testing after office visits as assigned by Clinical Coordinators or Director.

Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients.

Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed messages for scheduling requests.

Responsible for the integrity of pre-registration to include accurate health care coverage(s).

0-2 Years

The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu