Supervisor, Registration Operations

• Lead and develop a team of RegOps Specialists managing state-specific title and registration processes
• Work hands-on with the team on transaction workflows and drive process improvements that increase efficiency and align with customer-facing operations
• Define and update team areas of responsibility (AORs) to ensure clear task delegation and accountability across the region
• Enforce compliance with DMV regulations across AZ, NV, CO, HI, UT, NM, adapting operations to regulatory changes while meeting state registration deadlines and business targets
• Identify systemic workflow inefficiencies, escalate critical issues and collaborate on solutions while holding team members accountable to company standards and KPIs
• Build relationships with internal and external stakeholders to achieve cross-functional goals
• Support field teams on nights and weekends with a flexible schedule and travel 25% to 50% of the time, including overnight trips 1 to 2 times per month for 3 to 5 days per trip

• Bachelor's Degree, or equivalent experience
• 2+ years of leadership and people management experience in large organizations, with a proven ability to motivate teams and drive results
• Experience working with state DMV compliance officers and navigating dealer and registration license inspections
• Business acumen with a track record of improving operational and employee productivity
• Analytical mindset to identify trends, resolve issues and address blockers at all operational levels
• In-depth knowledge of DMV title transfer processes in Southwest states and business operations
  

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)