Office Administrator

Job Objective: Provides administrative support to the corps officer and for corps programs and operations. Provides basic emergency services to clients and makes appropriate referrals.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Answers and directs phone calls professionally and cordially, directing calls to appropriate personnel/department.
• Greets clients and visitors courteously and professionally.
• Maintains a neat, organized work area; maintains and stocks office supplies and equipment.
• Receives and distributes mail in a timely manner.
• Maintains a calendar of building usage, including preparing an annual Program Calendar to include all activities held in, or sponsored by, the corps.
• Provides support for Christmas service projects and other seasonal programs, including coordinating and scheduling nursing home visits.
• Assists Corps Officer with compiling and reporting monthly statistics.
• Conducts interviews to assess needs of clients, for the family or individual to address their situation.
• Develops short-term case plans with families/individuals; provides direct assistance and/or directs to appropriate community resources when needed.
• Develops and maintains an in-depth understanding of community services, and promotes good working relations with those service providers, including other Salvation Army programs/staff.
• Inputs and maintains accurate client database records.
• Completes and maintains accurate and timely records, reports and statistics.
• Provides supervision to the Food Pantry Coordinator.

Minimum Qualifications:

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Associates degree in a Human Service field.

Certifications: Valid Wisconsin Driver's License with clearance to drive from The Salvation Army's insurance carrier.

Experience: 2 years' experience or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.