Solutions Architect

The Solutions Architect for Enrollment Management Strategic Initiatives (EMSI) provides strategic technical leadership for the systems, applications, integrations, and data environments that support the university's enrollment operations. This position focuses on where the student experiences, business processes, and technologies overlap. Working under direction of the supervisor for the EMSI Solutions Management & Customization team for Solutions Management & Customization, this position identifies and recommends to EMSI leadership technical blueprint designs for integrations, solutions, and process standards that are scalable. This position will own architecting how the University's instances of Technolutions Slate (CRM), other EM systems (ex. AI platforms, application and other 3rd party vendors), and University systems (ex. PeopleSoft, Salesforce, and StarRez) integrate and compliment one another. The position oversees system integrations, documents technical processes, and delivers projects that improve the overall experience with a student first mindset.

Success in this position will require close working relationships with EMSI developers and business analysts to ensure solutions being built and maintained continue to meet the standards developed by this position. The position will work closely with university IT partners to understand other system needs, limitations, and architectures to translate those into a well-coordinated solution blueprint. Balances their own ideas and vision while fostering a collaborative, growth mindset environment amongst the team. This is an excellent opportunity for a technology professional who is interested in serving as the bridge between business needs and technical solutions, helping ensure that technology investments align with institutional goals and provide an effective experience for prospective and current students while managing staff expectations.

Visa sponsorship is not available for this position.

Candidates working anywhere in the U.S. may be considered for a remote assignment. If you are selected for this position and are employed to work remotely from outside of Arizona, your overtime exemption status will depend on the laws of the state where you perform your work. For employees working outside of Arizona, you may be hired as an hourly employee in accordance with state laws. A comparable hourly rate range would be: [Min $41.765, Mid $54.294, Max $66.824]. These changes would not affect the position duties as outlined

Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!

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• Develop and maintain the architectural vision and technology roadmap for Enrollment Management solutions.
• Analyze business requirements and translate them into scalable, secure, and sustainable technical solutions.
• Design and oversee integrations among student information systems, CRM platforms, admissions and financial aid applications, data platforms, and other enterprise systems.
• Be a thought partner to and bring an ability to lift other's ideas up within the EMSI team; realizing it takes a team to develop a quality product
• Establish and promote standards for system architecture, integration, data exchange, security, reliability, and performance.
• Evaluate emerging technologies and recommend solutions that improve operational efficiency, data quality, and the student experience.
• Support major technology initiatives, system implementations, upgrades, migrations, and integrations.
• Identify architectural risks, technical dependencies, and opportunities for modernization.
• Collaborate with enterprise architecture, information technology, data governance, cybersecurity, and application development teams.
• Partner with Enrollment Management functional and operational experts to understand business processes and identify opportunities for technology improvements.
• Regularly engage with EMSI leadership to help vision map out longer development timelines, goals, and frameworks of EM and campus leadership directives.
• Develop and maintain technical documentation, architecture diagrams, standards, and decision records.
• Provide technical guidance and mentorship to developers, analysts, administrators, and project teams.
• Help ensure solutions comply with university policies, security requirements, accessibility standards, and applicable regulatory requirements.

Knowledge, Skills, and Abilities (KSAs):

• Strong understanding of security, privacy, scalability, reliability, and system lifecycle management.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Extensive knowledge and use of principles, theories and concepts of a job function.
• Complete knowledge of all job functions and the broad industry best practices, techniques and standards.
• Knowledge with higher education enrollment processes, including recruitment, admissions, financial aid, registration, and student records.

This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve.

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or equivalent advanced learning attained through professional level experience required.
• Minimum of 5 years of relevant work experience, or equivalent combination of education and work experience.

• Experience with higher education enrollment systems, student information systems, CRM platforms, or related technologies.
• Experience with cloud platforms, modern integration patterns, and enterprise data architectures.
• Experience working in a large, decentralized, or complex university environment.
• Experience with enterprise application architecture, system integration, APIs, databases, and data exchange technologies.
• Experience in designing and supporting enterprise technology solutions, preferably in higher education or a similarly complex environment.