Information Systems Supervisor

Requires a Bachelor's degree from an accredited college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in in AI solution development, systems analysis, software engineering, enterprise application development, intelligent automation, or related technology disciplines, including six (6) months lead work/supervisory experience.

None.

• Master's degree in Computer Science, Artificial Intelligence, Data Science, Information Systems, Software Engineering, Business Analytics, or a related field.
• Specialized coursework in Artificial Intelligence, Machine Learning, Data Analytics, Cloud Computing, or Intelligent Automation.
• Experience with Microsoft Copilot, Copilot Studio, Azure Al Foundry, Azure OpenAl Service, Azure Cognitive Services, Azure Machine Learning, Microsoft Power Platform, Power Automate, Power BI, and Microsoft Fabric.
• Experience with Generative Al, Large Language Models (LLMs), prompt engineering, Al governance, and Responsible Al practices.
• Knowledge of machine learning, natural language processing, chatbot development, knowledge management, and intelligent automation solutions.
• Microsoft Al, Azure, Power Platform, Power BI or related certifications.
• Experience in Python, C#, or related programming languages.

Responsibilities include, but are not limited to:
* Designing, developing, and deploying AI-driven business solutions using Microsoft Copilot, Copilot Studio, Azure AI Foundry, and related Microsoft AI platforms.
* Developing intelligent agents, copilots, virtual assistants, and conversational AI solutions to improve internal operations and citizen services.
* Integrating AI technologies with enterprise applications, databases, GIS platforms, and business systems.
* Implementing Retrieval-Augmented Generation (RAG), knowledge management, automation, and workflow optimization solutions.
* Evaluating, testing, and deploying Generative AI, Machine Learning, Natural Language Processing (NLP), and Intelligent Document Processing solutions.
* Identifying opportunities where AI can enhance decision-making, operational efficiency, workforce productivity, and customer experience.
* Establishing governance, security, compliance, and responsible AI standards for enterprise AI implementations.
* Conducting research on emerging AI technologies, industry trends, and best practices to support strategic technology planning.
* Collaborating with business units, technology teams, and executive leadership to define AI use cases and implementation roadmaps.
* Performing cost-benefit analyses, risk assessments, and resource planning for AI initiatives and providing recommendations for future investments.
* Developing proof-of-concepts, pilots, and production-ready AI solutions that support Broward County's digital transformation objectives.
Perform related duties as assigned.

• Tech Savvy:
  Anticipates and adopts innovations in business-building digital and technology applications. Is an early adopter of new technologies, technical skills, and capabilities that improve performance. Regularly experiments with and leverages technologies and tools to substantially improve performance.
• Manages Complexity:
  Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
• Cultivates Innovation:
  Creates new and better ways for the organization to be successful. Constantly looks for new ideas and innovative ways of doing things; makes the effort to get involved in new areas. Offers original ideas and promising new solutions.
• Directs Work:
  Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.
• Plans and Aligns:
  Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others', providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.
• Optimizes Work Processes:
  Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.
• Ensures Accountability:
  Holds self and others accountable to meet commitments. Measures and tracks team's and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.
• Courage:
  Steps up to address difficult issues, saying what needs to be said. Is known for expressing views directly and respectfully; communicates what needs to be said. Assumes personal ownership and responsibility when confronted or challenged; shows readiness to learn and to resolve issues.

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.