Sr Account Manager

At Aquent Studios, we partner with world-class enterprise technology leaders to design, build, and scale bespoke creative and marketing solutions that redefine how work gets done. We are looking for an entrepreneurial, high-impact leader to step into a high-visibility role where you will truly own the narrative of client success for one of our flagship partnerships. In this dynamic position, you will transcend traditional management by architecting groundbreaking solutions, integrating cutting-edge generative AI tools, and transforming strategic visions into operational excellence. This is your opportunity to make a tangible, lasting impact on how a major technology player innovates and operates, all while accelerating your career within a collaborative and forward-thinking environment.

What You'll Do

• Lead the complete client engagement lifecycle, from initial discovery and strategic pitch development through SOW authoring, negotiation, kickoff, and ensuring long-term account health and growth.
• Deeply embed within client business groups, expertly translating complex operational challenges into high-impact programs spanning creative services, marketing operations, digital experience, and content strategy.
• Collaborate closely with internal practice leads, creative directors, and technical teams to design scalable managed service models and bespoke execution plans that deliver exceptional value.
• Actively integrate cutting-edge generative AI tools and automated systems into client operating models, enabling them to significantly reduce delivery friction and reimagine operational workflows.
• Take full ownership of pipeline forecasting, achieving gross margin targets, and ensuring engagement profitability, meticulously managing scopes, schedules, and client expectations.
• Maintain active, strategic oversight throughout project implementation, ensuring that every client promise translates directly into operational excellence and measurable impact on the ground.

What You Bring

• A Bachelor's degree in Marketing, Communication, Business, or a related discipline, complemented by demonstrated academic performance or clear evidence of intellectual curiosity and initiative (e.g., independent projects, leadership roles, relevant certifications, or continuous self-directed learning).
• 6-8 years of progressive experience in account management, client success, agency delivery, or management consulting, with a proven track record of direct ownership over enterprise or corporate accounts within agency environments.
• Hands-on expertise in independently scoping complex engagements, authoring detailed Statements of Work (SOWs), managing budgets, and skillfully negotiating contracts.
• A solid foundational understanding of creative production processes, digital marketing operations, content pipelines, or managed service delivery models.
• Practical, hands-on experience utilizing generative AI tools such as ChatGPT, Claude, and Microsoft Copilot, alongside workflow automation tools, to optimize processes and design innovative client capabilities.
• An innate ability to deconstruct complex, ambiguous client challenges and architect structured, repeatable delivery systems that drive efficiency and clarity.
• Comfort and proficiency in engaging with director and VP-level stakeholders within dynamic, fast-moving enterprise technology environments.

Stand Out Qualities

• Prior experience embedding within large-scale technology enterprises.
• A genuine builder profile: someone comfortable testing unproven service offerings, iterating rapidly based on client feedback, and independently developing account playbooks from the ground up.