Marketing Specialist (III) | Social Channel Manager

Step into a role where your creative vision and strategic expertise will shape how millions of users worldwide interact with next-generation technology. As a key player on a high-performing marketing team, you will have the unique opportunity to amplify groundbreaking product launches, foster vibrant digital communities, and directly influence the global narrative of cutting-edge innovations that are redefining the digital landscape.

About Our Partner and Client

Aquent, a global leader in talent solutions, is proud to partner with a pioneering technology company that stands at the forefront of innovation, consistently shaping the future through groundbreaking products and services. Our client is dedicated to pushing the boundaries of what is possible, creating experiences that redefine how people connect with technology globally. By joining this dynamic team, you will contribute to a legacy of innovation alongside passionate professionals dedicated to making a tangible, positive impact on the digital world.

About the Opportunity

We are seeking a dynamic and strategic digital storyteller to elevate our client's brand presence across crucial social channels. In this highly collaborative role, you will drive deep engagement, translate complex product features into compelling narratives, and build authentic connections with a global audience. You will be at the heart of digital conversations, working cross-functionally with product, design, and analytics teams to bring exciting new offerings to life. This is an electrifying opportunity to showcase your passion for technology and make a lasting impact on brand loyalty and product adoption.

What You'll Do

• Lead comprehensive social channel management across high-priority global platforms, including X/Twitter and Instagram, ensuring a consistent brand voice and impactful presence.
• Develop and implement sophisticated content strategies and planning for diverse content types, including product launches, evergreen campaigns, user-generated content amplification, and clear explanatory UI workflow content.
• Execute daily social media operations with precision, encompassing compelling content posting, persuasive copywriting, meticulous management of social calendars, and seamless coordination of creative assets.
• Actively engage in dynamic community management by monitoring conversations, responding thoughtfully to inquiries, amplifying positive interactions, and coordinating detailed responses with marketing and product stakeholders.
• Analyze social reports to derive actionable insights, proactively informing future strategies and leveraging data provided by a centralized social analytics team to optimize performance.

Must-Have Qualifications

• Proven direct experience in social channel management, demonstrating clear ownership of a brand or channel in a prior professional capacity.
• Extensive experience in cross-functional collaboration, successfully partnering with product teams, UX/design teams, external agencies, and vendors to achieve shared goals.
• Demonstrated expertise in community management, including proactive monitoring, strategic engagement, and effective stakeholder coordination.
• A strong, genuine interest in Artificial Intelligence and comfort with utilizing AI tools in your workflow.

Nice-to-Have Qualifications

• Strong familiarity and hands-on experience specifically with X/Twitter and Instagram channels.
• A bachelor's degree or equivalent practical experience in a related field.
• Approximately 7+ years of dedicated experience in social media-focused roles.
• Prior experience working within central brand social teams at leading technology companies.