Digital Education Assistant Manager

Job Summary

We are seeking an organized, detail-oriented Digital Education Assistant Manager to support the coordination, production, and execution of virtual education programs for a leading professional beauty organization.

This role is ideal for someone who enjoys managing the details behind successful events, from coordinating class schedules and producing live Zoom sessions to maintaining accurate records, tracking attendance, and collaborating with educators and brand partners.

The ideal candidate is proactive, comfortable working across multiple systems, and able to balance administrative responsibilities, data management, and event execution in a fast-paced, collaborative environment.

Client Location: Hybrid; Clearwater, FL (3 days onsite, 2 days remote, plus occasional reimbursed travel).

Job Responsibilities

• Coordinate and produce virtual education events, including Zoom setup, live facilitation, presenter support, and troubleshooting.
• Manage class scheduling, bookings, registration details, and education records in Salesforce and other systems.
• Track attendance, ticket sales, cancellations, event deadlines, and other key performance metrics.
• Maintain accurate data, prepare reports, and create files for bulk event uploads.
• Collaborate with educators, brand partners, and internal teams to coordinate class content, materials, schedules, and event logistics.
• Support the development of class flyers, promotional materials, and education resources.
• Review online education listings to ensure class information, pricing, and content are accurate.
• Coordinate product orders, class supplies, shipments, and event materials.
• Respond to inquiries from customers, educators, and internal stakeholders, providing timely and professional support.
• Assist with invoice processing, expense reconciliation, budget tracking, and financial documentation.
• Support in-person education programs, trade shows, and special events, including occasional travel and weekend work.
• Identify opportunities to improve administrative processes, reporting accuracy, and the digital education experience.

Qualifications & Requirements

• 1-3 years of experience in education administration, event coordination, training operations, program administration, or a related field.
• Strong experience with Zoom or similar platforms, including hands-on production or facilitation of virtual events, webinars, or training sessions.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Experience maintaining accurate records, managing schedules, tracking data, and preparing reports.
• Strong organizational skills with exceptional attention to detail and the ability to manage multiple deadlines.
• Excellent written and verbal communication skills and a customer-focused approach.
• Ability to coordinate effectively with multiple stakeholders, including educators, presenters, and internal business partners.
• Proactive, resourceful, and comfortable working independently while contributing to a collaborative team.
• Salesforce and SAP experience preferred.
• Experience in beauty, cosmetics, salon education, retail education, or professional training preferred but not required.
• Ability to work in a hybrid environment in Clearwater, FL, and travel occasionally for business events.

Core Competencies

• Digital Event Production & Zoom Facilitation
• Education Program & Event Coordination
• Data Management & Reporting
• Scheduling & Administrative Operations
• Microsoft Excel & Office Proficiency
• Salesforce & CRM Systems
• Customer Service & Communication
• Organization & Attention to Detail
• Cross-Functional Collaboration
• Problem-Solving & Initiative

Client Description:

Our client is a leading organization in the professional beauty industry, supporting salon professionals through innovative products, education, and industry events. The team is committed to delivering engaging learning experiences and helping beauty professionals grow their skills and businesses.