AI Prompt & Workflow Specialist (33072)

Looking to jumpstart your career in AI development? ExamWorks is looking for an AI Prompt & Workflow Specialist to join the team!

This is a 100% remote role, standard business hours Monday - Friday in your local time zone.

The AI Prompt & Workflow Specialist designs, tests, implements, and maintains AI prompts, agents, and workflow solutions that support business operations. Working closely with Business Analysts, Product, Operations, and Development teams, this role translates business requirements into effective AI-enabled processes and automation solutions. The position is responsible for optimizing prompts and workflows, evaluating results, troubleshooting issues, and ensuring AI solutions deliver accurate, reliable, and scalable business outcomes.

ESSENTIAL JOB FUNCTIONS

• Design, develop, test, and continuously refine AI prompts, agents, and automation workflows.
• Translate business requirements into AI-enabled solutions, including workflow design, prompts, inputs, outputs, instructions, and expected results.
• Design and maintain multi-agent workflows where outputs are evaluated, combined, summarized, or routed to support business processes.
• Develop test scenarios; evaluate AI outputs for accuracy, consistency, completeness, and quality; and troubleshoot and optimize agent performance based on testing and production results.
• Maintain and enhance existing AI agents and workflows as business requirements, models, and technologies evolve.
• Partner with Business Analysts, business users, and other stakeholders to understand processes, identify automation opportunities, and validate AI-driven solutions.
• Provide guidance and support to business users developing or maintaining AI agents and workflows.
• Collaborate with Development teams to integrate AI workflows into the system and other business applications.
• Establish and maintain best practices for prompt development, testing, documentation, governance, and ongoing support.
• Perform other job-related duties consistent with the nature and level of the position.

QUALIFICATIONS

• Bachelor's degree in Business Administration, Information Systems, Computer Science, Data Analytics, Communications, or a related field preferred.
• Demonstrated hands-on experience designing, building, testing, or optimizing generative AI prompts, agents, or AI-driven workflows.
• Experience may come from professional work, internships, academic projects, certifications, or other applied AI projects.
• Must be highly detail-oriented with the ability to evaluate outputs for accuracy, consistency, completeness, and quality.
• Must demonstrate strong analytical, problem-solving, and critical-thinking skills.
• Must demonstrate effective written and verbal communication skills, including the ability to document processes and explain technical concepts to business users.
• Ability to manage multiple priorities, adapt to changing business needs, and work effectively in a fast-paced environment.
• Ability to learn and apply new technologies, AI platforms, tools, and business processes quickly.
• Ability to analyze business processes and translate requirements into structured AI prompts, workflows, and testing scenarios.
• Must demonstrate collaboration and teamwork skills while building effective relationships with business and technical stakeholders.
• Ability to troubleshoot issues, perform testing, and refine solutions through experimentation and iterative improvement.
• Ability to maintain confidentiality and safeguard sensitive business and client information.

WHO WE ARE

ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Equal Opportunity Employer - Minorities/Females/Disabled/Veterans

ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.