Seasonal Kettle Coordinator

Job Title: Seasonal Kettle Coordinator

FLSA Status: Seasonal, Full Time - non-exempt
Reports to: Corps Officer

Schedule: Varies, 40 hours/week

Supervises: Kettle Drivers & Bell Ringers

Rate of Pay: $16.50-$18.50/hour

Closing Date: 10/30/2026

Benefits: Seasonal; Full-Time, Non-Exempt employees are eligible for but not limited to the following:

• Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire; sick time accrual is pro-rated for part-time hours.

Function:

• The main function of the seasonal Kettle Coordinator is to provide leadership and oversight to the entire Red Kettle fundraising campaign. This includes coordinating the hiring of seasonal workers, scheduling work shifts for Bell Ringers, Kettle Drivers, and volunteers, and maintaining a great working relationship with store managers.

Duties and Responsibilities

1. Responsible for the preparation, management, and success of The Salvation Army Kettle program.
2. Visit all kettle locations before season starts and meet the manager and secure location.
3. Scout out new locations, approach store managers and request the store as a new kettle location. If the company does not have a corporate agreement, work with the store manager, to get permission to have a kettle on site. If the store asks for a corporate agreement, ask for DHQ's Development Departments help.
4. Secure all necessary permissions to ring at kettle sites, this includes but is not limited to insurance certicates, corporate & property manager agreements.
5. Ask stores when they have their highest foot traic, make sure kettle workers and volunteers shifts are scheduled to cover those times.
6. Hire workers needed for a successful kettle season. (Consider hiring local musicians when possible.)
7. Organize or support efforts to bring attention to the kettles through things such as competitions between groups. Possibilities include Service Club Day, local celebrity day etc.
8. Be responsible for the orientation and training of kettle workers.
Review kettle equipment, repair, paint or purchase as determined by your supervisor.
10. Create daily and weekly schedules.
11. Schedule al l kettle workers and volunteers.
12. Make sure all the correct paperwork is provided and collected.
13. Review daily reports and adjust kettle placement, shift schedules as necessary.
14. Initially de l with issues as they arise, refer all potentially serious issues to the corps officer or DHQ immediately.
15. Make sure all money is counted and processed per policy.
16. Responsible for ensuring all the employee schedule information is collected and processed for payroll. Following all applicable laws.
17. Use The Salvation Anny required software program to manage the Kettle program.
18. Prepare thank you letters on behalf of The Salvation Army informing them how much was raised to help the community from their location.

19. Recruit volunteers for Christmas kettles using all means possible, including reaching out to present volunteers, service clubs, schools, churches, volunteer organizations, corporations and businesses, advertising online through social media and using The Salvation Army volunteer program.
20. Review kettle reports daily and makes necessary changes and business decisions quickly.
21. Incorporate kettle best practices into your kettle campaign. To do this please join the Kettle Academy Facebook group and review the material.

Education, Experience, Skills, Qualifications

• Education/Experience
  
  
  
  • Minimum High School Diploma
  
  
  
  
• Skills
  
  
  
  • Ability to work with a diverse population in a professional manner building relationships
  • Experience in working with management
  • Ability to work independently with little or no supervision
  • Ability to access and produce information from a computer
  • Ability to motivate and encourage staff and volunteers
  
  
  
  
• Driving
  
  
  
  
  • possession of a valid in-state driver's license is required.
  • An MVR will be processed every year in accordance with The Salvation Army's policies.
  
  
  
  
• Background Check
  
  
  
  • Continued employment will be contingent upon a biennial (every two years) background check that is processed in accordance with The Salvation Army's policies.
  
  
  
  

Physical Requirements

• Ability to maneuver.
• Ability to remain in a stationary position.
• Ability to grasp, push, pull, and reach overhead.
• Ability to operate telephone.
• Ability to lift 25 pounds.
• Ability to access and produce information from the computer.
• Ability to understand written information.
• Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship.