Graduate Admissions Coordinator I

College of Graduate Studies:

UCF's College of Graduate Studies has nearly 10,000 students and 250 postdoctoral scholars. They expand their knowledge and skills under the guidance of our world-renowned faculty, utilizing our state-of-the-art facilities. Our alumni have accomplished amazing feats such as discovering new species and exoplanets, serving as a Vice President of Google, winning a Daytime Emmy Award, becoming a member of the Florida House of Representatives, and developing a vaccination for a global pandemic.

Working with over 1,500 graduate faculty members representing over 200 graduate degree and certificate programs across 11 academic colleges, the Graduate College provides institutional oversight to improve the graduate education/postdoctoral training experience at UCF.

The Opportunity:

UCF's College of Graduate Studies seeks applications for a Graduate Admissions Coordinator I. Under the supervision of the Associate Director, University Admissions, this position supports the College of Graduate Studies, graduate programs, prospective and incoming graduate students throughout the graduate admissions process. The primary responsibility is to recruit, evaluate, and participate in the selection of candidates for admission of targeted market segments as assigned.

Attention to detail, strong customer service skills, and a strong work ethic are key characteristics for anyone in this position. We especially welcome candidates with a strong enthusiasm for UCF and its mission, with a passion for recruiting and supporting students to help them succeed academically and personally.

Responsibilities:

• Evaluate and process graduate applications and supporting materials to ensure College of Graduate Studies policies and university admission regulations are met. Independently review and approve admissions actions by graduate programs to determine if applicants meet minimum BOE/BOG and university standards for admission or readmission to graduate status.
• Responsible for management and control of all admissions decisions and related issues. Calculate necessary baccalaureate, master's, or doctoral GPA for admission in compliance with university admission standards. Authorize the application holds and removal of holds when the file becomes complete. Admit and deny certain students without graduate program approval.
• Compile and organize data for statistical surveys and reports for the Director of Admissions, the Dean of the College of Graduate Studies, the Institutional Knowledge Management, and the Board of Education. Evaluate and clear all assigned student record cleanup audits in the student database system.
• Collaborate with graduate program faculty and staff to answer questions related to graduate admissions regulations, policies, and procedures. Address questions, concerns, and problems regarding the graduate application, application review system, and other technologies used throughout the admissions process in order to provide support to our campus partners.
• Serve as liaison between applicants and graduate program staff. Respond to student inquiries and counsel graduate students about application and admission policies/procedures. Review and evaluate applications and academic credentials to advise applicants.
• Investigate problems regarding student files and assist students with registration, class schedules, and website navigation. Communicate with faculty and staff to resolve student registration issues. Evaluate and process graduate applications and application materials using PeopleSoft, Slate, and other College of Graduate Studies technology.
• Provide helpful and timely customer service for prospective students via phone, email, or other technologies to answer prospective student questions.
• Assist with the implementation of regular communication strategies with prospective students from initial inquiry through enrollment.
• Facilitate presentations, trainings, or other workshops for prospective students or current faculty and staff related to graduate admissions.
• Represent the College of Graduate Studies at graduate fairs, conferences, and other recruitment events both locally and nationally.
• Perform other related duties as assigned by the Associate Director of Admissions, the Director of Admissions, the Associate Dean, or the Dean of the College of Graduate Studies.

Minimum Qualifications:

Bachelor's and 2+ years of relevant experience or Master's degree and 0+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

We welcome candidates with experience in any of the following areas:

• Experience working with college students, preferably in admissions, advising, or student affairs.
• Proficient in using Slate, PeopleSoft, or similar platforms.
• Proficient in using computers and related technology.
• Thorough knowledge of administrative practices and principles, Board of Education and University rules/regulation, Florida State Statute regarding Residency for Tuition Purposes, and College of Graduate Studies policies and procedures.
• Strong customer service experience, with the ability to engage students and prospective students.
• Excellent communication skills, with the ability to adapt communication styles and approaches to meet the unique needs of students from various backgrounds.
• Strong organizational and time management skills, with the ability to prioritize tasks effectively in a fast-paced environment while maintaining attention to detail.

Special Instructions to the Applicants:

• There is occasional local, out-of-state, and overnight travel as needed to support student recruitment efforts.
• Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.
• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance
• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

For general application or posting questions, please email talent@ucf.edu.

If an accommodation due to a disability is needed to apply for this position, please email onac@ucf.edu.