Financial Operations Manager

Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you'll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team!

The Manager, Finance Operations is a hands-on execution role that carries out the Finance technology roadmap and process improvement priorities set by the Director, Finance Operations. This role is a day-to-day point of contact for Finance system implementation execution, escalated support, master data governance, working directly with IT, and Finance business owners to turn approved priorities into working solutions. Where the Director sets direction, secures alignment, and owns strategic tradeoffs, this role owns the detailed requirements, configuration, testing, documentation, and adoption work that makes those priorities real.

Responsibilities of Position:

• Serve as the escalation point (outside of business owners and IT) for Finance system support and troubleshooting, resolving issues and escalating strategic or roadmap-level items to the Director
• Support execution of Finance system implementations and enhancements approved on the Finance roadmap, working directly with IT teams on configuration, build, and deployment
• Partner with the IT teams to translate business requirements - defined by the Director and Finance business owners - into functional and technical specifications
• Help maintain, with IT's technical assistance, the integrity of interfaces between SAP and key business systems (Medius, Blackline, cieTrade, Salesforce), monitoring data flows and escalating interface issues for timely resolution
• Own day-to-day execution of SAP master data governance standards established by the Director, including maintenance of chart of accounts, profit/cost centers, and org hierarchies
• Communicate Finance master data additions and updates to cross functional business members including IT, Operations, Customer Service, Sales, Safety and Engineering
• Process and validate master data change requests in accordance with established approval workflows, routing exceptions to the Director for review
• Monitor data quality through periodic audits and reviews; flag anomalies, gaps, or recurring issues to the Director for governance-standard updates
• Create process documentation, workflows, and job aids for new or changed Finance processes during implementation, then hand off to the relevant business process owner for ongoing maintenance once the process is stable and adopted
• Maintain up-to-date documentation of system data flows and configurations on an ongoing basis, ensuring this technical documentation remains accurate as systems evolve - this responsibility stays with this role even after process-level documentation is handed off to the business
• Conduct periodic reviews with business stakeholders following the rollout of a new or enhanced process, to confirm it is being followed as designed during the post-launch stabilization period
• Monitor for drift back to legacy workarounds or informal shortcuts tied specifically to a recent implementation or enhancement, and work with stakeholders to course-correct before the process transitions to business-as-usual
• Perform other duties as assigned

Supervisory Responsibility:

• This position will not manage employees

Skills & Abilities Needed for Position:

• Strong execution orientation - comfortable owning detailed, hands-on system configuration, testing, and data work
• Solid understanding of core Finance/accounting processes and how they translate into system requirements
• Clear communicator, able to work effectively with IT, Finance end users, and business owners
• Detail-oriented with strong documentation habits and a systematic approach to problem-solving
• Able to manage multiple concurrent implementation and support tasks with minimal oversight

Experience & Knowledge Needed for Position:

• Bachelor's degree in Finance, Accounting, Business, Information Systems, or related field
• 4-7 years of experience in Finance operations, Finance systems administration, or a business process/systems analyst role
• Experience supporting ERP or Finance system implementations (e.g., NetSuite, Oracle, SAP, Workday) strongly preferred
• Experience with master data management, data quality processes, or data governance execution a plus

Physical Requirements in a Regular Workday:

• Rarely lifting/carrying/pushing/pulling a max of 10 lbs
• Continuously working inside
• Rarely working in changing temperatures, wet/humid conditions
• Rarely working in areas of dust, odors, mist, gases, and other airborne matter
• Rarely stooping/kneeling/crouching/crawling
• Frequently sitting/standing/walking

Additional Working Conditions/Aspects:

• Ability to travel between offices, as required
• Ability to work flexible hours; expected to work nights and weekends as needed
• Ability to work overtime, weekends, and/or holidays
• Legally eligible to work in the United States
• Valid driver's license (if applicable)
• Must successfully complete pre-employment testing
• Must be able to read and speak the English language

This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.

Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke's policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.