Overview
Salary: $32.40-36 Hourly up to $36.00/hr
Aquent Talent is proud to partner with a globally recognized consumer brand, celebrated for its innovative products and strong market presence. This is an unparalleled opportunity to contribute to a brand that inspires millions, helping to shape its future growth and reach new markets through a pivotal new business channel. More than just a sales role, you will be an architect of expansion, directly impacting the brand's reach and revenue by building a foundational business line from the ground up. You will be instrumental in identifying new opportunities, forging strong client relationships, and ensuring seamless execution from initial inquiry to final fulfillment, truly owning the success of this exciting venture and making a tangible impact on the brand's market presence. Are you a dynamic sales professional with a passion for building new business from the ground up? We are seeking a highly motivated individual to join a leading consumer brand, where you will play a critical role in expanding its reach into new B2B and bulk sales markets. This is your chance to drive significant growth, cultivate lasting client relationships, and directly influence the strategic direction of a groundbreaking new business channel. What You'll Do Drive Business Growth and Sales Excellence
- Lead the charge in expanding the B2B business by proactively identifying and pursuing new opportunities.
- Initiate strategic outreach, including targeted cold calling, to prospective customers across diverse segments.
- Develop and manage a robust sales pipeline, engaging with corporate gifting, promotional agencies, hospitality, service organizations, universities, and institutional partners.
- Convert inbound customer inquiries into confirmed business opportunities, leveraging established pricing guidelines.
- Collaborate closely with customers on product selection, customization options, order quantities, and timelines to meet their specific needs.
- Actively work to increase brand visibility and identify innovative new revenue streams.
Master Customer Engagement and Order Management
- Efficiently manage incoming bulk-order inquiries through various intake systems and email channels.
- Accurately gather key customer requirements, including order size, customization needs, delivery expectations, and timing.
- Guide customers seamlessly through the entire ordering process, from initial contact to successful completion.
- Cultivate and maintain strong, lasting customer relationships, ensuring exceptional service.
- Navigate and resolve challenging or complex customer conversations professionally within a corporate environment.
Oversee Sales Operations and Fulfillment
- Oversee orders throughout their full lifecycle, from initial inquiry through successful fulfillment.
- Process inventory and coordinate purchase orders efficiently, ensuring accuracy and timeliness.
- Partner closely with logistics, operations, and other cross-functional teams to ensure smooth execution of all orders.
- Track approvals, inventory availability, production timelines, fulfillment, and delivery milestones, providing proactive updates.
- Maintain accurate visibility into order status and provide regular, proactive updates to customers.
- Perform detailed, hands-on intake and administrative tasks essential for business continuity and efficiency.
Champion Process and Operational Improvement
- Contribute actively to improving intake processes, forms, workflows, and the overall customer experience.
- Identify and implement opportunities to streamline sales and operational processes as the business scales.
- Support the development of repeatable processes that enable sustainable long-term growth and efficiency.
What You'll Bring Must-Have Qualifications
- 3+ years of experience in business development, sales, B2B sales, sales operations, or a related client-facing field.
- Bachelor's degree or an equivalent combination of education and relevant professional experience.
- Proven experience in a client-facing sales environment, demonstrating strong negotiation and closing skills.
- Demonstrated experience with order management, inventory, logistics, operations, and/or purchase orders.
- Comfortable with proactive prospecting and cold outreach, with a track record of initiating new business.
- Exceptional communication and relationship-management skills, capable of building rapport quickly.
- Ability to manage detailed operational work while maintaining a strong customer focus and delivering excellent service.
- Adept at navigating challenging conversations professionally within a corporate environment.
- Highly independent, resourceful, and self-motivated, thriving in dynamic, fast-paced environments.
- Ability to excel in a start-up-like environment where processes are still developing and evolving.
Nice-to-Have Qualifications
- Experience within a large consumer, retail, apparel, footwear, or lifestyle brand environment.
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