Intelligence Analyst I

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

At Crisis24, we don't just offer jobs - we offer missions. We recruit the very best from the military, intelligence agencies, academia, law enforcement, medicine, or any of our areas of specialty. We protect more than places. We protect people, reputations, and lifestyles, with integrity, discipline, discretion, and purpose. Whether you're stepping into civilian life after service, seeking personal or professional growth, or bringing specialized expertise to a higher calling, we match your ambition with real opportunity. Do the most important work of your career, helping safeguard the world's most important organizations and individuals against risk.

More information is available at https://www.crisis24.com/careers

Essential Duties/Responsibilities

Support the core functions of the client's 24/7/365 Global Security Operations Center (GSOC). The GSOC analyst monitors and responds to security threats across the client's global operations.

The analyst will work in the GSOC located at the client's office in Colorado Springs, Colorado.

The analyst is expected to perform shiftwork (including nights, evenings, weekends, and holidays) to meet the 24/7/365 needs of the GSOC.

Analysts will assess alerts and incidents for client impact, assist in producing specific briefings or presentations, manage emergency incidents using judgment and skills in accordance with commonly accepted incident management best practices and client policies and procedures, and perform other duties as assigned within the scope of the program.

This is not a cyber security or data analysis position.

What You Will Bring

• Bachelor's degree required
• 1 to 3 years of experience in intelligence gathering, analysis, alerting, threat assessment, incident response, or a related field required.
• Ability to take initiative and multitask under pressure.
• Ability to intake, evaluate, and sift large quantities of information.
• Effective problem-solving, time management, and analytical skills.
• Knowledge of world news and current events.
• Strong written and verbal communication skills required, including accurate typing skills.
• Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint. Knowledge of Google Earth and Maps or other Geographic Information System platforms.
• Strong customer-service skills, especially in person and over the phone; ability to communicate across varying professional levels.
• Familiarity with security tools, incident monitoring tools, and incident response procedures is preferred. Foreign travel and experience preferred.

Data Protection

Adhere to applicable information security procedures and policies as updated from time to time on the ISMS. Report any information security incidents or potential information security threats to the Information Security Officer. Take a proactive approach to information security.

Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.