Business Operations Analyst

Staffmark Total Talent Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Plano, TX.

Schedule: Fully on-site, Monday - Friday | 8:00 AM to 5:00 PM (hours may vary)

Business Operations Analyst

Top Skills:

1. Data modeling
2. Business analysis
3. Process improvement

Summary:

The B2B CARE Business Operation Analyst is responsible for carrying out many of the organization's operation functions including Customer's VOC Management, review of contracts, operational project support, warranty management, and other functions as needed.

Responsibilities:

• B2B CARE Department Operations Support and business planning support.
• Project support including status tracking, documentation, and detail updates.
• Cross-departmental collaboration to provide B2B customer satisfaction.
• Develop B2B dashboards for internal and external stakeholders.
• Reporting preparation (Supporting role) for senior leadership and the Global HQ office.
• Developing and improving B2B service processes in line with B2B customers' expectations.
• Strategic thinking and collaborative preparation for the team's targets.
• Day-to-day operational support.

Requirements:

• Bachelor's degree in a relevant field or equivalent experience/training required.
• 4-7 years of related experience required.
• 5+ years of related administrative and project management experience.
• BA/BS in Business, Finance, or a related field is required.
• Must have experience with Microsoft Standard Office Suite.
• Must have demonstrated project and program management skills.
• Proven experience successfully planning and executing large projects and/or events.
• Ability to create effective relationships, influence, and collaborate internally and externally at all organizational levels.

Staffmark talent working with this client receives competitive compensation and a great benefits package!

Employee Benefits Include:

• Medical
• Dental
• Vision
• 401k
• Paid Time Off + More!

Click "Apply Now" to get started!

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

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