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WHO WE ARE: The National Multiple Sclerosis Society mobilizes people and resources to drive research for a cure and to address the challenges of everyone affected by MS. To fulfill this mission, the Society funds cutting-edge research, drives change through advocacy, facilitates professional education, collaborates with MS organizations around the world, and provides programs and services designed to help people with MS and their families move their lives forward. We partner with volunteers to accomplish our work. Staff members engage volunteers through effective and timely communications, facilitating meaningful opportunities, and continually seeking and providing feedback for reciprocal growth and learning. Job Summary: The Payroll & Benefits Lead is responsible for the strategic and operational leadership, governance, and execution of the National MS Society's payroll, benefits, compensation, leave administration, and retirement programs. This role serves as the organization's subject matter expert for Total Rewards, owning compensation philosophy, payroll operations, benefits strategy, regulatory compliance, and HR technology processes related to payroll and benefits administration. The Payroll & Benefits Lead leads a team responsible for multi-state payroll, benefits administration, retirement programs, leave management, and related HR systems while driving continuous process improvement, compliance, and employee experience. Location Requirements
Remote - Flexible Location Work is primarily performed remotely, however, when possible and necessary, teams meet in person to conduct the business of the organization and build team relationships. Ability to travel approximately 20%
Compensation | Benefits: The estimated hiring compensation range for this role is $95,000 - $115,000. Final offers will be based on the candidate'sgeographic location, consider career experience, and may vary from this range due to these and other factors. You will have the opportunity for a highly competitive, comprehensive benefit package that the Society provides to employees. Your benefits include:
Comprehensive Health & Welfare benefits including:
Not to mention, you will join an incredible mission focused team of people! Main Responsibilities:
Payroll Leadership & Operations Provide strategic and operational oversight of multi-state (35-50 states) payroll administration, ensuring accurate, timely, and compliant payroll processing. Lead payroll and benefits reporting and analytics, identifying trends, developing recommendations, and providing insights that support business decision-making. Ensure compliance with all applicable federal, state, and local payroll, tax, benefits, retirement, and employment regulations and lead annual audits and FLSA reviews. Serve as the escalation point for complex payroll matters including taxation, compliance, audits, and regulatory requirements. Establish and maintain payroll policies, controls, and processes that support operational excellence and risk mitigation while enabling strategic and mission priorities.
Benefits & Retirement Programs
Lead the strategy, design, and administration of health, welfare, retirement, and wellness programs in partnership with our Benefits Partner. Evaluate program effectiveness and recommend enhancements that enable our Workplace Philosophy and ensure market competitiveness within our fiscal realities. Lead vendor relationships, contract performance, and service delivery for benefits and retirement providers. Assess market trends and benchmark programs to develop recommendations for benefit, policy, and process enhancements.
Total Rewards Strategy & Compensation
Own the organization's compensation philosophy for C-2 employees (all roles below Officer level) and Total Rewards strategy, ensuring alignment with business objectives and talent priorities within our fiscal realities. Lead the design, evaluation, and administration of compensation programs, salary structures, market pricing, and pay practices. Provide recommendations to executive leadership regarding compensation trends, workforce investments, and executive compensation matters. Support the CEO and Human Capital and Compensation Committee on executive compensation matters.
HR Technology & Process Improvement
Own and lead payroll, benefits, and related Workday processes and functionality. Serve as the lead for system enhancements, configuration changes, testing efforts, and process optimization initiatives across Workday and ADP. Lead requirements gathering, vendor evaluations, implementation planning, and governance activities related to new systems and technology solutions. Drive continuous improvement efforts that improve efficiency, data integrity, compliance, and the employee experience.
Staff Supervision
Lead, coach, and develop payroll and benefits partners, fostering a culture of high performance, accountability, continuous improvement, hospitality, and integrity. Partner directly with the C-suite and senior leadership to provide strategic guidance on Total Rewards, workforce investments, and organizational initiatives. Balance strategic leadership responsibilities with hands-on support and execution when business needs require operational involvement.
Cross Functional Support
Partner closely with Finance & Accounting and Information Technology teams on HR, payroll, reporting, security, and system integration initiatives. Ensure the accurate recording, reconciliation, and reporting of payroll, benefits, and retirement transactions within the general ledger while maintaining strong internal controls. Collaborate with Finance on monthly, quarterly, and annual close processes, budgeting, forecasting, workforce planning, and compensation, benefits, and headcount analysis. Coordinate with Finance, external auditors, and regulatory agencies to support financial statement audits, Form 990 reporting, retirement plan audits, and other compliance requirements.
What We're Looking for:
Bachelor's degree in Human Resources, Business, Finance, Accounting, or related field. 10+ years of progressive experience in payroll, benefits, compensation, or Total Rewards. 5+ years of leadership experience. Strong hands-on experience leading payroll and benefits administration within Workday and ADP Payroll environments. Experience supporting organizations of approximately 1,000 to 5,000 employees. Extensive experience managing multi-state or nationwide payroll operations. Experience leading HR systems enhancements, implementations, or business process changes. Proven ability to partner directly with executive and senior leadership teams. Strong knowledge of payroll taxation, benefits administration, retirement programs, and employment regulations.
Preferred Qualifications:
Experience supporting integrations between HR, payroll, benefits, finance, and enterprise technology platforms. Familiarity with Snowflake, Power BI, Microsoft Fabric, or similar analytics and reporting platforms. Experience partnering with Information Technology teams on identity and access management processes, including Entra ID, Active Directory, SSO, and role-based access management. Experience supporting HR workflows within ServiceNow, Jira ITSM, or similar service management platforms.
We're committed to supporting the growth of every employee through a structured and transparent approach to career development. We use Talent Portraits to define clear expectations, development opportunities, and advancement paths - whether you're growing as a people leader or deepening your expertise as an individual contributor. Each role is thoughtfully placed within one of these pathways (Leadership or Partner) to help you understand how it fits into our broader organization and your potential career journey. This position is classified as Knowledge Leader. The National MS Society is committed to building a diverse and inclusive workforce. We strive to create a workforce that reflects the communities we serve and where everyone feels empowered to bring their authentic selves to work. We need you and your unique talents and perspectives to help us write the last chapter on MS. APPLICATION INSTRUCTIONS: We appreciate your consideration of our job opportunities and strive to make it as effortless as possible to apply for our positions. With only a few required sections and the option to use our resume parsing tool, we aim to streamline the application experience, saving you time and effort. Additionally, if you wish to include a cover letter with your application, please feel free to attach it along with your resume, and any other documents required, to the Resume/CV document upload section at the bottom of the My Experience page. We appreciate your interest in joining our team and look forward to receiving your application! Important: You will not be able to modify your application after you submit it. The "My Experience" page is the only opportunity to add your cover letter and supporting document attachments. If you experience any trouble submitting your materials, please check out our FAQ & Contact Us page.
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National Multiple Sclerosis Society
life insurance, paid time off, paid holidays, 401(k), retirement plan
Sep 03, 2026