Security Control Center Specialist, Associate

Requisition ID# 174176

Job Category: Real Estate / Facilities

Job Level: Individual Contributor

Business Unit: Technology & Security

Work Type: Onsite

Job Location: Vacaville

Department Overview

Information Systems Technology Services is a unified organization comprised of various departments which collaborate effectively in order to deliver high quality technology solutions.

Position Summary

Ensures security response to alarms, incidents, and events affecting PG&E assets. Work with LOB contacts to address potential security and regulatory compliance issues. Operators lead contract security officers to execute security operations and support corporate security

Job Responsibilities

• Assists with resolution of immediate security concerns (e.g., security events, law enforcement information requests, incidents, and alarms).
• Standardizes and automates access control processes, partnering with Line of Business contacts.
• Provides support on NERC/CIP, SOX, and other regulatory compliance initiatives regarding access control procedures, database activities, and CIP-006 background check requirements.
• Coordinates with Corporate Security personnel, Law Enforcement, and Line of Business stakeholders to address information and data requests related to security operations, investigations, compliance activities, and regulatory requirements.
• Monitors and acknowledges alarms and security systems, ensuring appropriate escalation and coordination of security responses.
• Ensures compliance with legal, Federal, and State regulations.
• Provides support in composing and proofreading correspondence/documents and compiling data for standard reports.
• Responds to data requests related to incident investigations, compliance and regulatory audits, and customer inquiries.

Compensation

• The hourly rate for this position ranges from $32.70 to $49.04

Qualifications

Minimum:

• High School or GED
• Experience in control center, dispatch or operations center
• CA Class C License, or equivalent
• Must be able to obtain NERC/CIP clearance

Desired:

• Bachelors Degree or equivalent experience
• Military or law enforcement experience
• Previous security dispatch experience
• Leadership experience, security operation centers, or related
• NERC-North American Electric Reliability Corporation certification