New

Student Engagement and Retention Specialist Position

University of Georgia

retirement plan

United States, Georgia, Athens

Aug 21, 2026

Posting Details

Posting Number	S15648P
Working Title	Student Engagement and Retention Specialist Position
Department	Franklin-Deans Academic Serv
About the University of Georgia	Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department	Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units.
College/Unit/Department website	https://osas.franklin.uga.edu/
Posting Type	External
Retirement Plan	TRS
Employment Type	Employee
Benefits Eligibility	Benefits Eligible
Full/Part time	Full Time
Work Schedule
Additional Schedule Information	M-F, 8am-5pm
Advertised Salary	Commensurate with experience
Posting Date	08/21/2026
Open until filled	Yes
Closing Date
Proposed Starting Date	10/01/2026
Special Instructions to Applicants
Location of Vacancy	Athens Area
EEO Policy Statement	The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( hrweb@uga.edu).
USG Core Values Statement	The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title	Student Services Pro II
FLSA	Exempt
FTE	1.0
Minimum Qualifications	Bachelor's degree in a related field or equivalent and 2 years of professional experience
Preferred Qualifications
Position Summary	The Student Engagement and Retention Specialist Position is a central role that helps facilitate and promote student engagement and career readiness opportunities for Franklin College undergraduate students. Situated within the Office of Student Pathways/Engagement and Success, the Student Engagement and Retention Specialist Position works together with the (Student Pathways/Engagement and Success Coordinator) and the Senior Director for the Office of Student Academic Services to create and maintain systems that support student engagement opportunities and initiatives focused on retaining students in the Franklin College at UGA. This position would be a primary facilitator and contact for routing and tracking MOUs required for Franklin College internship experiences earning academic credit. The person in this role will work closely with academic departments and Internship and Career Coordinators in the college to broaden internship site access and troubleshoot MOU concerns with UGA General Counsel. The Student Engagement and Retention Specialist Position will work closely with partner offices across campus (e.g. Experiential Learning, Career Center, Pre-Professional Advising Office, etc.) to develop, support, and promote opportunities for Franklin College students. This position is the primary contact for developing and maintaining engagement pages on the OSAS website A thorough knowledge of the following university data and reporting software is necessary: ARGOS, SAGE, Banner, and DegreeWorks, as well as Excel and the Microsoft Office Suite.
Knowledge, Skills, Abilities and/or Competencies	Comprehensive understanding of both University and Arts & Sciences academic regulations, policies, and procedures. Knowledge of systems used to route, track, and report critical processes. Ability to make connections across campus to promote student engagement opportunities. Excellence communication skills. Familiarity with assessment tools and processes.
Physical Demands	Occasional light lifting.
Is driving a responsibility of this position?	No
Is this a Position of Trust?	No
Does this position have operation, access, or control of financial resources?	No
Does this position require a P-Card?	No
Is having a P-Card an essential function of this position?	No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?	No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)	No
Credit and P-Card policy	Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy	Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Facilitate internship MOU process for Franklin College

Manage DocuSign system for MOU routing.
Work closely with departmental Internship and Career Coordinators to ensure appropriate MOUs are in place for student experiences.
Track and report current MOUs.
Liaise with UGA General Counsel regarding MOU modifications and updates.
Communicate with OSAS Academic Advisors regarding internship opportunities, process, and appropriate contacts.
Liaise with Experiential Learning to help coordinate internships for credit.

Percentage of time

Duties/Responsibilities

Career Readiness

Serve as OSAS liaison with Career Services, especially with regard to internship and employment opportunities for Franklin College Students.
Coordinate with Advising Managers and Academic Advisors to plan events for students within specific programs or divisions that highlight career or experiential opportunities.
Develop and maintain Career Guides and Quick Facts sheets for Franklin College departments/divisions.
Liaise with Franklin CREATE! to promote CREATE! courses and opportunities amongst advisors and to students.

Percentage of time

Duties/Responsibilities	Franklin College Engagement Webpages Develop and maintain central website for Franklin College students seeking internship resources and opportunities. Create tracking system to more accurately capture and report on non-credit earning internships. Coordinate with Academic Departments to maintain consistent messaging on websites.
Percentage of time	10

Duties/Responsibilities	Student academic pathways Track and report on common student pathways amongst, to, and from Franklin College academic programs. Work with Advising Managers and Primary Advisors to create and communicate key information, opportunities, and events to retain students in Franklin programs.
Percentage of time	20

Duties/Responsibilities	Other duties as assigned Help with retention initiatives as necessary and appropriate. Engage in professional development to maintain current knowledge of student success trends.
Percentage of time	5