Summary

Directs and participates in the maintenance of the golf courses including tees, greens, fairways, bunkers, cart paths and the rough. Maintains playing conditions to the highest possible standards set forth by Ibis. Assumes responsibility in the absence of the Superintendent.

Essential Duties and Responsibilities

• Directly supervises the maintenance employees and disperses daily work assignments.
• Assists Superintendent with budget tracking, scheduling, and administrative tasks.
• Trains new employees and documents each training session.
• Conducts safety meetings to ensure that safety standards are met.
• Checks course setup and conditions daily, reports deficiencies such as disease and unhealthy turf to Superintendent.
• Maintains clear communication throughout the day with Superintendent and Director of Golf Course Maintenance.
• Oversees tasks to keep maintenance facility, equipment, and tools clean and organized.
• Confirms maintenance and repair of motorized and other mechanical equipment. Operates equipment when necessary as directed.
• Formulates and monitors chemical and fertilizer applications.
• Assists with irrigation applications, scheduling, and repairs.

Other Functions

• This position guide does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested.

Supervisory Responsibility

Directly supervises 15 employees within the golf course assigned. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Adheres to standard safety practices including but not limited to wearing gloves, glasses, boots, etc. Implements and enforces comprehensive safety program for employees, members, and guests on course in compliance with local, state and federal laws; implements and manages the club’s hazard communication (HAZCOM) program

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience                                

Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Turf Management degree/or currently enrolled preferred. Previous golf course maintenance experience.

Language Skills                                

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills                                     

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Ability                                         

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills                                

• Basic computer skills required.

Certificates, Licenses, Registrations

• Florida Pesticide license is preferred.
• Valid State of Florida Driver's License.

Other Skills and Abilities                                         

• Knowledge of operation of mowing equipment, tractors, aerifiers, sweepers, sprayers, and miscellaneous hand tools.
• Knowledge of cultural practices and procedures.
• Knowledge of fertilizers, chemicals, and soil conditioners is required.
• Knowledge of how to operate all golf course maintenance equipment.
• Excellent organizational skills.
• Detail oriented
• Strong work ethic
• Knowledge of the game of golf.

Other Qualifications                                    

• Must be highly motivated.
• Team player.
• Ability to communicate fluently in both English and Spanish.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; sit; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Employee is required to have good vision in order to operate equipment effectively.

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