Sr. Sales Operations Analyst

How Will You Make an Impact?

As a Sales Operations Analyst, you will play a key role in supporting commercial business operations by ensuring the effective planning, execution, and optimization of sales technologies, applications, and programs. You will help drive operational excellence, data integrity, and process efficiency while supporting the goals and objectives of the commercial organization.

What Will You Do? Sales Applications & Technology Management

• Manage and maintain the global CRM system, ensuring data accuracy, system structure, reporting, user support, and training.
• Execute monthly CRM reporting, data exports, and ongoing system administration.
• Evaluate, implement, and support technology solutions that improve operational effectiveness.
• Oversee the sales organization's iPad and MaaS360 device management program, including device tracking, content updates, technical support, asset management, and data security processes.
• Administer and support the Showpad platform by maintaining content structure, troubleshooting issues, and providing user support.
• Manage the Sales Organization's Management by Objectives (MBO) program, including automated scoring processes, score consolidation, compliance tracking, and monthly reporting.
• Maintain the underlying data and ongoing accuracy of the iStent Pricing Application.

Sales Program Management

• Coordinate and administer annual sales recognition and awards programs.
• Manage the annual Wholeness Awards program, including voting administration and process oversight.
• Oversee credentialing vendor relationships and support related program activities.

How Will You Get Here?

• Bachelor's degree required.
• 5+ years of relevant professional experience.
• Experience in sales operations, business strategy, financial planning, or a related field.
• Strong analytical, problem-solving, and organizational skills.
• Ability to manage multiple priorities and collaborate effectively across diverse teams.
• Detail-oriented with a commitment to accuracy and process excellence.
• Demonstrated ability to meet deadlines and thrive in a fast-paced environment with competing priorities.

Preferred Attributes

• Experience supporting CRM platforms, sales enablement tools, or commercial operations technologies.
• Proficiency with data analysis, reporting, and process improvement initiatives.
• Strong communication skills with the ability to train, support, and influence stakeholders across the organization.

Join us and help drive operational excellence by enabling our commercial teams with tools, systems, and insights for success!

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