Client Coordinator

Woodbury, NY | $24/hour | Full-Time | On-Site | Temp-to-Possible-Hire

Join a leading provider of independent medical examinations (IMEs), peer reviews, and healthcare claims management services. We are looking for a Client Coordinator to join their team in Woodbury, NY.

This is an excellent opportunity for someone with strong customer service, administrative, data entry, and organizational skills who enjoys working in a fast-paced, team-oriented environment. This position offers the potential to transition from temporary to a permanent role based on performance and business needs.

As a Client Coordinator, you will serve as an important point of contact for clients, physicians, nurses, and other healthcare representatives while supporting the coordination and processing of cases.

Responsibilities include:

• Respond promptly to inquiries regarding questions, report status, concerns, and general case information.
• Enter and retrieve client and claimant information using internal systems and databases.
• Communicate daily with the Quality Assurance team regarding workflow and pending report status.
• Contact healthcare providers for assignments and update case information in the database.
• Maintain, file, and archive open and closed cases.
• Ensure client information, guidelines, and case-specific requirements are accurate and up to date.
• Work independently and collaboratively to ensure questions are addressed, documented, and cases are completed in a timely manner.
• Direct calls and inquiries to the appropriate departments when necessary.
• Perform administrative duties including typing, filing, emailing, data entry, and proofreading.
• Assist with customer complaints and quality assurance issues.
• Escalate report issues or concerns to management.
• Maintain confidentiality and follow applicable company, state, and federal regulations.

The ideal candidate will have:

• Strong customer service and communication skills.
• Excellent attention to detail and accuracy.
• Strong computer skills and the ability to learn multiple software systems.
• Experience with Microsoft Word, Outlook, Excel, and Internet-based systems.
• Ability to type at least 40 words per minute.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Strong organizational skills and the ability to handle multiple priorities.
• Ability to maintain confidentiality and learn and follow HIPAA requirements.
• A positive, team-oriented attitude.
• Ability to remain focused and productive in a busy environment.
• Ability to work effectively under pressure and adapt to changing priorities.

Hunter Hamilton is a high-performance professional search firm specializing connecting finance, HR, operations, and legal talent with leading employers.

Hunter Hamilton is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Hunter Hamilton offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Hunter Hamilton is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.