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Behavioral Health Intake Specialist

Inova Health System
parental leave, paid time off
United States, Virginia, Fairfax
8095 Innovation Park Drive (Show on map)
Aug 07, 2026

Inova 8221 Willow Oaks is looking for a dedicated Behavioral Health Intake Coordinator 1 to join the team. This role will be Full-time Days 8:30PM-5:00PM with one day off; Monday-Saturday.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Behavioral Health Intake Coordinator 1 Job Responsibilities:

  • Organizes referrals, providing outreach, and coordinating admissions to different levels of care via telephone.
  • Provides telephone support to patients, families and community members who call the behavioral health call center.
  • Conducts initial screenings and assessments to assess patient needs.
  • Coordinates admission assessment appointments.
  • Performs other duties as assigned.

Minimum Qualifications:

  • Education - High School diploma or equivalent

Preferred Qualifications:

  • Healthcare background, preferably in Behavioral Health and/or Substance Use services.
  • Previous call center experience is preferred.
  • Experience working in a Behavioral Health, Mental Health, or Substance Use setting is highly valued.
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