Business Development Manager (Port Everglades)

The Broward County Board of County Commissioners is seeking qualified candidates for a Business Development Manager at Port Everglades.

General Description

Performs professional and strategic business development work for Port Everglades by promoting Port services, strengthening relationships with cargo, logistics, trade, maritime, and supply chain stakeholders, and identifying opportunities to grow and retain business activity.

Works independently, under administrative supervision, developing and implementing business development programs, customer engagement activities, market research, outreach initiatives, and promotional strategies within organizational policies. This position reports major activities to executive-level administrators through meetings, briefings, reports, and presentations.

Minimum Education and Experience Requirements

Requires a bachelor's degree from an accredited college or university with major coursework in business administration, marketing, international business, logistics, supply chain management, transportation, economics, or a closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of progressively responsible experience in maritime cargo, port, logistics, transportation, supply chain, international trade, or related business development, sales, marketing, account management, or customer relationship management.

Special Certifications and Licenses

Ability to secure and maintain a Transportation Worker Identification card (TWIC) within 60 days of employment and for the duration of employment.
Ability to secure and maintain a valid Port Security Identification Badge for the duration of employment.

Preferences:
Bilingual - written/verbal (Spanish)
Professional Port Manager (PPM) Certification
Accredited Maritime Port Executive (AMPE) Certification
3+ years' experience developing or managing relationships with cargo and maritime customers
1+ years' representing an organization at national or international industry conferences and trade shows
1+ years' cargo market research, trade-lane analysis, forecasting, or competitive port analysis using tools such as PIERS, BlueWater, Datamyne, US Census, etc.

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Develops and implements strategic cargo business development initiatives to expand Port Everglades' market share in key trade lanes and attract new cargo customers. Identifies opportunities with shipping lines, freight forwarders, NVOCCs, terminal operators, beneficial cargo owners (BCOs), and logistics partners, and formulates strategies to increase cargo volumes and retain existing business.

Provides leadership in customer engagement and account management, serving as a primary point of contact for cargo customers and maritime stakeholders. Builds and strengthens relationships through regular outreach, site visits, business reviews, and coordinated problem-solving with internal Port divisions.

Builds and maintains partnerships with trade associations and industry groups, including maritime, logistics, import/export, supply chain, and manufacturing organizations. Develops collaborative programs to enhance the Port's visibility and reputation.

Organizes and executes outreach initiatives such as port tours, customer engagement events, industry roundtables, and informational briefings for trade partners.

Represents Port Everglades at national and international maritime, logistics, and cargo industry conferences and trade shows. Promotes Port services, meets with prospective clients, conducts business development appointments, and prepares post-event reports summarizing outcomes, contacts, and new opportunities. This position requires extensive domestic and international travel.

Supports coordination of cargo-related customer visits, ensuring stakeholders receive accurate information on terminal operations, infrastructure, capabilities, and development projects. Works to facilitate seamless cross-departmental support.

Prepares and delivers formal briefings, reports, and presentations to executive-level administrators on market conditions, customer activity, business development initiatives, and competitive positioning.

Assists with special projects, research assignments, and cross-departmental initiatives related to cargo business development, infrastructure planning, industry partnerships, and policy analysis.

Conducts market intelligence and competitive analysis on regional and global cargo trends, including carrier service changes, port performance metrics, infrastructure developments, and economic indicators. Prepares reports, forecasts, presentations, and recommendations for executive leadership.

Performs related work as assigned.

Competencies

• Business Insight:
  Applies knowledge of business and the marketplace to advance the organization's goals. Clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Manages Complexity:
  Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems.
• Action Oriented:
  Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes immediate, decisive, independent action to resolve issues or problems. Persists as needed. Quickly and consistently identifies and pursues beneficial new opportunities.
• Resourcefulness:
  Secures and deploys resources effectively and efficiently. Identifies and obtains resources needed to accomplish objectives; identifies different ways to accomplish work when resources are limited. Makes progress across multiple priorities or responsibilities.
• Ensures Accountability:
  Holds self and others accountable to meet commitments. Holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct.?
• Interpersonal Savvy:
  Relates openly and comfortably with diverse groups of people. Understands the nuances of group interpersonal dynamics and leverages this knowledge to achieve results. Investigates others' desires and concerns; strengthens connections by honoring people's priorities and passions.
• Builds Networks:
  Effectively builds formal and informal relationship networks inside and outside the organization. Engages with a wide network, across many functions, disciplines, and business units, to add value to organizational efforts. Leverages a wide network to provide insight and influence outcomes.
• Communicates Effectively:
  Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
• Persuades:
  Uses compelling arguments to gain the support and commitment of others. Convinces others through a variety of means and methods of persuasion, including well-reasoned rationale. Recognizes when compromise is necessary and shifts approach to accommodate others.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

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Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

County-wide Emergency Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.