Tech Adv - Installation

About Lightpath

Lightpath is building the fiber infrastructure the digital economy depends on - owning, operating, and expanding dense, high-performance networks for enterprises, public institutions, carriers, and cloud innovators. Our all-fiber network supports mission-critical environments, from financial markets and healthcare systems to AI platforms and next-generation cloud architectures. As we expand across the Northeast and into high-growth markets nationwide, we invest ahead of demand - building infrastructure with precision, resilience, and accountability.

To support that growth, we're building a team of people who take ownership, think long-term, and take pride in tackling complex work with care and integrity. At Lightpath, every role contributes to infrastructure that powers critical systems and real-world outcomes. We look for individuals who value precision, accountability, and collaboration and who want to help build networks, processes, and partnerships that are engineered to last.

Job Summary

Responsible for installation and repair of telecommunications equipment and services located in customer premises, Central Office and Data Center locations. This role involves the installation, configuration, troubleshooting, and maintenance of advanced optical transport and DWDM networks. The ideal candidate will have a solid background in telecommunications infrastructure and hands-on experience with 1GIG/10GID NIDs, Cisco MPLS, Ciena6500 optical systems, ROADM, SONET networks and Dark Fiber OTRD testing.

Duties and Responsibilities

• Assemble, configure, and install electronic components supporting Ethernet, DWDM, CWDM, and ROADM technologies, following DLR and Method & Procedures documentation.
• Travel to remote customer sites and data centers to perform equipment installation, maintenance, and troubleshooting.
• Conduct fiber testing using OTDR, power meter/light source, and insertion loss measurements to validate and certify optical network performance.
• Analyze OTDR traces to pinpoint fiber faults, splices, connectors, and reflectance anomalies.
• Connect AC or DC power to electronic components and verify backup power functionality
• Install and route fiber and copper cabling with attention to quality, cable management, and bend-radius compliance.
• Execute testing procedures to ensure equipment and services meet Lightpath standards and service-level requirements.
• Verify and update facility/circuit inventory systems, documenting as-built changes when installations differ from design.
• Maintain professional appearance by complying with Lightpath dress code and customer-facing standards.
• Manage truck stock inventories including tools, parts and supplies.
• Ensure all equipment assigned to a work order is installed or returned as per documented Logistics procedures.
• Ability to work flexible hours, including evenings, weekends, holidays and overtime and on-call rotation as required.

Qualifications

• 10+ years' experience in Installation, provisioning and repairing telecommunication equipment.
• Thorough understanding of all phases of network installation, including Ethernet, DWDM, CWDM, Ethernet, WAN/LAN and TCP/IP applications
• Hands-on experience with Ciena 6500 series, including provisioning, alarms, and optical power management.
• Proficient with OTDRs (e.g., EXFO, JDSU,VeEx) and associated testing/reporting tools.
• Strong knowledge of DWDM systems, optical theory, and fiber characterization.
• HS Diploma or equivalent.
• Valid state driver's license applicable to state law.
• Good written and oral communication skills.
• Ability to persuade and use problem solving.
• Ability to operate all tools and equipment in a safe and responsible manner.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to use a wide variety of hand and power tools.
• Climb ladders up to 10 feet in height.
• Wear a variety of personal protective equipment, including, but not limited to safety shoes, glasses, gloves, hard hats and safety vests for up to the full workday.
• Stairs: May ascend/descend numerous flights of stairs throughout day while carrying up to 50 pounds of parts and tools required for job.

Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

This position is identified as being performed in/or reporting to company operations in Massachusetts. The pay range at the time of posting in the specified locations is $60,000 - $70,000/year. Pay ranges are supplied in compliance with Massachusetts law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.